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Mercedes-Benz of Westwood

Westwood, MA

3.5
447 Reviews

425 Providence Hwy, Rt. 1 "The Automile"

Westwood, MA

02090

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Showing 447 reviews

July 04, 2018

Excellent service done quickly Mercedes Benz of Westwood has an excellent customer service policy. I was treated like someone special from the moment I arrived for service. I was More

by Benz4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Erdos
July 03, 2018

Disappointed People are very nice and professional and I love the loner car. However, the whole reason I took my car in was not addressed. The staff could not loca More

by Bfrohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
July 03, 2018

Excellent Service Very pleased with the service - the team is very professional and focused on customer service . My adviser Eneio is a joy to work with. I am very happ More

by Newtonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enio Rebelo
July 02, 2018

Amazing service! Great experience -everyoneis so friendly and waiting for service is very comfortable! Work done in a timely manner. Nice to have the cafe and TV to wa More

by Tandy2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
July 02, 2018

Outstanding Customer Service! Excellent customer service skills. Friendly, knowledgeable, and patient! Both Tim and Robert worked hard to get me into the vehicle I wanted. Lookin More

by KimD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hampton, Tim Martino
June 08, 2018

Great experience. This was our third experience buying a Benz, our first with Westwood, and a very positive one. Thomas Parker gave us the space and time I needed to More

by CarolWM of Medway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker III
April 10, 2018

Sales I spent 2 hours, worked out my deal, only to be verbally pummeled by the sales manager who tried to come in and strong arm me. He was very aggressive More

by Southie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger and Tom in Sales
January 18, 2018

Scam - Fraudulent / No Ethics Practice Unfortunately, I have to spend three visits with this low ethics people until they get me with the "finance manager" (after waiting for 1:30 hours) - More

by Marcelo Perez-Verzini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George
December 09, 2017

Worst Experience. Overpriced. Complete rip-off!! I recently got my MB S430 serviced at this car dealer. My service advisor, Alfred Erdos, was more like sleazy car salesman than a s More

by prakash0450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfred Erdos
October 20, 2017

Excellent experience, highly recommended! Purchased a C300 from Roger Alexandre, and had a truly impressive experience. Roger is very knowledgeable about the inventory, and took the time to sh More

by BostonETC97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Alexandre, Vincent Meucci, Robert Leaver
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