
Mercedes-Benz of Westwood
Westwood, MA
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Mercedes Alan Shockett was fantastic to work with. Took his time to find me exactly what I wanted. Was very thorough in explaining all the safety / luxury feat Alan Shockett was fantastic to work with. Took his time to find me exactly what I wanted. Was very thorough in explaining all the safety / luxury features of the car. highly recommend! More
MB Westwood does a great job with services for my cars Ken and Diana are two service advisors who always do a good job. Highly recommend them and buying a car there as well. They are prompt and friendly an Ken and Diana are two service advisors who always do a good job. Highly recommend them and buying a car there as well. They are prompt and friendly and always do the right thing More
2018 renewal Desiree is amazing!she bent over backwards to find. E a solution, and she was willing to use my preferred mode of communication since live telephone i Desiree is amazing!she bent over backwards to find. E a solution, and she was willing to use my preferred mode of communication since live telephone is never possible for me. Thank you! More
Flat tire They saw me without an appt. It took 2 hours, but bnb i left with a safe new tire. Comfortable waiting area with a variety of drinks. They saw me without an appt. It took 2 hours, but bnb i left with a safe new tire. Comfortable waiting area with a variety of drinks. More
Amazing service They took me right away without an appointment...they were quick and concise. Friendly and helpful as usual...would definately recommend to anyone wi They took me right away without an appointment...they were quick and concise. Friendly and helpful as usual...would definately recommend to anyone with a Mercedes More
The service keeps me a customer! I have owned MB’s for over 20 years. Great cars, but the service department exceeds my expectations every time. Not only does my car get fixed prope I have owned MB’s for over 20 years. Great cars, but the service department exceeds my expectations every time. Not only does my car get fixed properly but the service reps are phenomenal! More
It was great came in to get my auxiliary battery put without an appointment and al took very good care of me had the car back within an hour he went over and beyon came in to get my auxiliary battery put without an appointment and al took very good care of me had the car back within an hour he went over and beyond to get the car fixed so I didn’t have to come back the following day More
Excellent service Overall, a very pleasant experience getting our vehicle serviced at MB of Westwood. They did an excellent job listening to our requests for service an Overall, a very pleasant experience getting our vehicle serviced at MB of Westwood. They did an excellent job listening to our requests for service and explaining the work that was performed on our vehicle. The service advisors I dealt with were very professional. Thank you. More
Great Experience I walked in the dealership to fixed my old vehicle & left with a new one! What are the odds! Thanks to Gurjit for your patience. I walked in the dealership to fixed my old vehicle & left with a new one! What are the odds! Thanks to Gurjit for your patience. More
Great service Good service at good price. Very happy. Will come back again very soon. Joe was great to work with. I enjoyed it. Thank you Mercedes. Good service at good price. Very happy. Will come back again very soon. Joe was great to work with. I enjoyed it. Thank you Mercedes. More