
Mercedes-Benz of Westwood
Westwood, MA
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Excellent Service I can't say enough about the service I've received over the past ten years, especially since I've had same service advisor, Al Erdos. I can't say enough about the service I've received over the past ten years, especially since I've had same service advisor, Al Erdos. More
Worth the trip The sales people and managers are extremely friendly and helpful. You are able to browse the large selection of cars without being harassed or pressur The sales people and managers are extremely friendly and helpful. You are able to browse the large selection of cars without being harassed or pressured. The service department makes your purchase complete. They have ample loaner cars available for customers. They will pick your car up at your home and leave you with a loaner while your car is being serviced. I could buy a Mercedes in Rhode Island but because of the staff at Westwood Mercedes I wouldn’t go anywhere else. Stop in and ask for Thomas Parker. He is very helpful and professional. More
2018 renewal Desiree is amazing!she bent over backwards to find. E a solution, and she was willing to use my preferred mode of communication since live telephone i Desiree is amazing!she bent over backwards to find. E a solution, and she was willing to use my preferred mode of communication since live telephone is never possible for me. Thank you! More
Mercedes Alan Shockett was fantastic to work with. Took his time to find me exactly what I wanted. Was very thorough in explaining all the safety / luxury feat Alan Shockett was fantastic to work with. Took his time to find me exactly what I wanted. Was very thorough in explaining all the safety / luxury features of the car. highly recommend! More
MB Westwood does a great job with services for my cars Ken and Diana are two service advisors who always do a good job. Highly recommend them and buying a car there as well. They are prompt and friendly an Ken and Diana are two service advisors who always do a good job. Highly recommend them and buying a car there as well. They are prompt and friendly and always do the right thing More
The service keeps me a customer! I have owned MB’s for over 20 years. Great cars, but the service department exceeds my expectations every time. Not only does my car get fixed prope I have owned MB’s for over 20 years. Great cars, but the service department exceeds my expectations every time. Not only does my car get fixed properly but the service reps are phenomenal! More
It was great came in to get my auxiliary battery put without an appointment and al took very good care of me had the car back within an hour he went over and beyon came in to get my auxiliary battery put without an appointment and al took very good care of me had the car back within an hour he went over and beyond to get the car fixed so I didn’t have to come back the following day More
Flat tire They saw me without an appt. It took 2 hours, but bnb i left with a safe new tire. Comfortable waiting area with a variety of drinks. They saw me without an appt. It took 2 hours, but bnb i left with a safe new tire. Comfortable waiting area with a variety of drinks. More
Amazing service They took me right away without an appointment...they were quick and concise. Friendly and helpful as usual...would definately recommend to anyone wi They took me right away without an appointment...they were quick and concise. Friendly and helpful as usual...would definately recommend to anyone with a Mercedes More
Excellent service Overall, a very pleasant experience getting our vehicle serviced at MB of Westwood. They did an excellent job listening to our requests for service an Overall, a very pleasant experience getting our vehicle serviced at MB of Westwood. They did an excellent job listening to our requests for service and explaining the work that was performed on our vehicle. The service advisors I dealt with were very professional. Thank you. More