Mercedes-Benz of Westwood

This dealer is so cheap The dealership is charging $6 for the loaner. The service advisor said starting about a month ago “everyone like Lexus and Honda is doing this”. But I The dealership is charging $6 for the loaner. The service advisor said starting about a month ago “everyone like Lexus and Honda is doing this”. But I bought a $60,000 E class, not an Accord, and the service costs me more than $300, and yet you charge me $6 for the loaner? Seriously? Can you be any cheaper than this? I asked them to check on another issue. Apparently they didn’t even try to look at it. The remedy they responded was completely off, doesn’t even make sense. Not impressed. More

Excellent Steve Carrigan is one of the main reasons I purchased my new vehicle . I have purchased over ten cars from him . He is a good honest salesman who goe Steve Carrigan is one of the main reasons I purchased my new vehicle . I have purchased over ten cars from him . He is a good honest salesman who goes the extra mile . He is a great representative of Mercedes of Westwood . More

Towed in. Diagnosed and replaced ignition lock. Service Advisor did not call back for two days. I could not obtain vehicle status without many calls in and text messages. Very poor communication. Service Advisor did not call back for two days. I could not obtain vehicle status without many calls in and text messages. Very poor communication. More

Vehicle Purchase Aldo Morelli our salesman was extremely knowledgale, professional, and curtious. His enthusiasm about Mercedes drew us to our purchase. He listened to Aldo Morelli our salesman was extremely knowledgale, professional, and curtious. His enthusiasm about Mercedes drew us to our purchase. He listened to what we had to say and then guided us to our purchase. More

Always great, up to Mercedes Benz Standard My car was making a noise, booked it for an appointment and after checks and thorough review, all set and done under my extended warranty My car was making a noise, booked it for an appointment and after checks and thorough review, all set and done under my extended warranty More

Best experience in any dealership Even now I want to this deal and just for routine service I felt like Enio really cared about me, asked how I was enjoying my car and asked if they co Even now I want to this deal and just for routine service I felt like Enio really cared about me, asked how I was enjoying my car and asked if they could do anything else for me. THEN, I had the best latte I had in a long time. I was glad the kindness and attention to detail I saw in the sales department continues in the service department. More

Excellent Service I can't say enough about the service I've received over the past ten years, especially since I've had same service advisor, Al Erdos. I can't say enough about the service I've received over the past ten years, especially since I've had same service advisor, Al Erdos. More

Worth the trip The sales people and managers are extremely friendly and helpful. You are able to browse the large selection of cars without being harassed or pressur The sales people and managers are extremely friendly and helpful. You are able to browse the large selection of cars without being harassed or pressured. The service department makes your purchase complete. They have ample loaner cars available for customers. They will pick your car up at your home and leave you with a loaner while your car is being serviced. I could buy a Mercedes in Rhode Island but because of the staff at Westwood Mercedes I wouldn’t go anywhere else. Stop in and ask for Thomas Parker. He is very helpful and professional. More

Mercedes Alan Shockett was fantastic to work with. Took his time to find me exactly what I wanted. Was very thorough in explaining all the safety / luxury feat Alan Shockett was fantastic to work with. Took his time to find me exactly what I wanted. Was very thorough in explaining all the safety / luxury features of the car. highly recommend! More

MB Westwood does a great job with services for my cars Ken and Diana are two service advisors who always do a good job. Highly recommend them and buying a car there as well. They are prompt and friendly an Ken and Diana are two service advisors who always do a good job. Highly recommend them and buying a car there as well. They are prompt and friendly and always do the right thing More