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Mercedes-Benz of Westwood

Westwood, MA

3.5
447 Reviews

425 Providence Hwy, Rt. 1 "The Automile"

Westwood, MA

02090

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Showing 447 reviews

July 30, 2018

Everything went very smoothly Darren was very knowledgeable, friendly and helpful with all my questions and needs. He promptly called when everything was done and it was all done i More

by Smv727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Young
July 30, 2018

Excellent service The employees at Mercedes of Westwood are experts. My salesman Robert Hampton was very professional and accommodating!He got straight to the point wi More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hampton Jason Wong
July 29, 2018

Awesome Purchase 3 cars from this dealership Great experience each time. Exceptional Service friendly sales people and great amenities for its customers. Will More

by Jtanika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo
July 28, 2018

Customer overall experience disappointing Sales process was great Finance process big gaps Service horrible App down when attempt to use Disappointed with experience Team apologie More

by Notsohappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You have to be kidding me that I have to type this only 1 name listed who I do not know
July 25, 2018

Transmission work Problem was identified relatively quickly and received a detailed call from Al explaining the problem and the fix. Work was completed within the time More

by MyCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Erdos
July 24, 2018

B maintenance; brakes, detail Great job. Friendly and prompt. Thanks again for your good work. Always good to see you guys again. Please send a copy of the order today thank you More

by Garfinkd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Martino
July 24, 2018

Excellent! I purchased our Mercedes-Benz at Prime & I’ve experienced excellent service from everyone! This dealership really cares about their customers! Our MB More

by JamesBond007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Martino
July 24, 2018

Service fine once my husband called Unfortunately, service was not great until my husband took control. From now on, he will be the one calling for service. I was not important enough More

by NewCarSmell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Young
July 23, 2018

Fast, fair and simple-true to their slogan I am a repeat Prime customer and once again I was not disappointed. Their service cannot be matched. There was absolutely no pressure, only an open More

by Mem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Avellino, Chris Palmer
July 22, 2018

Great George was very attentive and he wasn't pushing to make the sale. He let the test drive and the car spoke for then self's. More

by Nilsson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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