Mercedes-Benz of Westwood

Snow tires I scheduled an appointment to have snow tires mounted. 2 hours later they told me they do not have the ties available. Very disappointed in the experi I scheduled an appointment to have snow tires mounted. 2 hours later they told me they do not have the ties available. Very disappointed in the experience. Waste of time More

Expectations were surpassed! - timely service - washed and vacuumed car - great sales rep - lounge and cafe on site - 48 hour turn around for appointment requested Wednesday. - timely service - washed and vacuumed car - great sales rep - lounge and cafe on site - 48 hour turn around for appointment requested Wednesday. I’m disappointed with MB dealership which is one mile away. I will drive the 50 miles because this location knows what GREAT looks like. More

MB westwood dealer I purchased my MB from MB of westwood 7 yrs ago and from sales to service I have never been more satisfied with the integrity, professionalism and qua I purchased my MB from MB of westwood 7 yrs ago and from sales to service I have never been more satisfied with the integrity, professionalism and quality across the board every time. Darren Young is the most reliable & professional service representative I have worked with in many years! More

Friendly and helpful dealership. Buying process was painless Everyone here is pleasant and helpful and working to move the process along quickly. Easy to work with and empowered to satisfy the customer. Came in Everyone here is pleasant and helpful and working to move the process along quickly. Easy to work with and empowered to satisfy the customer. Came in for service this time but also found the sales process to be pleasant. More

Excellentl Great salesperson Efficient process Attentive to concerns and willingness to work with me Delivery could have been easier but part of this was my Great salesperson Efficient process Attentive to concerns and willingness to work with me Delivery could have been easier but part of this was my fault More

Another Great Visit I have always received outstanding service from Mercedes Benz of Westwood. Nick Radeos, my service advisor for several years, is a big reason for this I have always received outstanding service from Mercedes Benz of Westwood. Nick Radeos, my service advisor for several years, is a big reason for this fine service in my opinion. His attention to detail and cordial demeanor made for a very pleasant experience every time. I think it would be appropriate for Nick to be recognized for his outstanding service and performance. More

Great job Great experience with ENIO erebelo. He is very kind and very understanding and very detailed.ill recommend him to anyone anytime. Thanks alot for all Great experience with ENIO erebelo. He is very kind and very understanding and very detailed.ill recommend him to anyone anytime. Thanks alot for all you do . More

Elm st Easy to schedule service Service people were great and care about your experience Waiting area very comfortable and snacks were free for your enjoy Easy to schedule service Service people were great and care about your experience Waiting area very comfortable and snacks were free for your enjoyment Great experience More

service review Outstanding service experience. Brought my car in for auto body repair needs. Could not be more satisfied. Never want to go anywhere else. Tim was EXC Outstanding service experience. Brought my car in for auto body repair needs. Could not be more satisfied. Never want to go anywhere else. Tim was EXCELLENT! More

Overrated Quality Lacking in customer service. Poor communication re: status of repair, when car will be ready. Poor intake: was told that no availability of appointmen Lacking in customer service. Poor communication re: status of repair, when car will be ready. Poor intake: was told that no availability of appointments for weeks with loaners until I demanded an earlier time and miraculously one became available. More