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Mercedes-Benz of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.5
528 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 528 reviews

September 04, 2023

Timothy, my service representative was extremely helpful. I was shocked that the service department did not notify me regarding the factory recall on my rear end mechanism. I bring my car in every year More

by ireneretired18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
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Sep 08, 2023 -

Mercedes-Benz of Westmont responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 02, 2023

absolute professional / very courteous / the financial department was on the point courteous / there were other mercedes dealerships close to my home but mercedes - benz of westmont is best More

by airafjaliawala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pavel
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Sep 06, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2023

My service advisor, Valerie Campo, was very professional. She walked me through exactly what had to be done with my brake service, assisted with other issues and helped me to secure an on-site loner vehicle More

by peter.mavrogenes
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
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Sep 04, 2023 -

Mercedes-Benz of Westmont responded

Hello Peter, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2023

Stopped in yesterday, with no appointment with a tire problem. The service Rep told me they would check it out, in one hour the problem was solved and I was on my way. More

by albo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 30, 2023 -

Mercedes-Benz of Westmont responded

Hi Albo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 21, 2023

Is my first time come here. Fast service and easy to schedule appointments. Friendly staff member. More

by Edison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rabah Razik
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Aug 28, 2023 -

Mercedes-Benz of Westmont responded

Hi Edison, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 21, 2023

The service advisor, Heriberto Arroyo, was very knowledgeable and professional. He answered all my questions and offered to call him anytime if I ever have further questions More

by kaytyg4all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heriberto Arroyo
Report | Print
Aug 28, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

Friendly staff. Service manager Mr Timothy was very professional and helpful. And get my loner ready in timely manner. More

by kakaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Timothy
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Aug 27, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 17, 2023

Very poor delivery system, I purchased a GLS however the guys did not care to explain the functionality or how to configure car features More

by SS
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dave
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Aug 23, 2023 -

Mercedes-Benz of Westmont responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Westmont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

August 17, 2023

Prompt & efficient service. Work needed on my vehicle was done on time as promised by Mr Brian Reed. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Reed
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Aug 23, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2023

Harry was great. Thanks. Tim Ryan. Great job as usual.aaaa aaa aa aaa aaa More

by Tjmr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Report | Print
Aug 23, 2023 -

Mercedes-Benz of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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