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Mercedes-Benz of Westmont

Westmont, IL

4.5
525 Reviews
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 525 reviews

October 01, 2021

Always prompt, courteous and thorough service with a smile. Very pleased with the quality control here. More

by norton4701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian reed
Oct 05, 2021 -

Mercedes-Benz of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Had a wonderful experience at Mercedes of Westmont. Earl and Rafi helped me out with everything and answered all of my questions. They're funny as xxxx too. Christopher was very straight forward and not pus More

by MGiacomo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl, Rafi, Christopher
Sep 27, 2021 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Westmont and we hope to be of service again in the future.

September 23, 2021

Great Dealership. Wonderful Sales Staff- Sylvia and Tom. Sylvia even helped me expedite getting my car back from Service. Great Customer Service! More

by EChen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Sylvia
Sep 26, 2021 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2021

Service department is not very responsive or organized. Did not call back after leaving messages More

by Gregpavone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 26, 2021 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 17, 2021

Great service, got new tires, replace front and back breaks and "B" maintenance serves and all was completed on time. Note, I did not know how to ask for car loaner when I scheduled service appointm More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bretti Nordmeyer
Sep 25, 2021 -

Mercedes-Benz of Westmont responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2021

Continued great service at MB Westmont. Brian Reed and the team there are the reason I have been a loyal customer for over 30 years More

by cornspreads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reed
Sep 17, 2021 -

Mercedes-Benz of Westmont responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 13, 2021

Went out of his way to get me a loaner car, find the best cost and keep me informed. Couldn’t ask for more! More

by Ed
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 13, 2021 -

Mercedes-Benz of Westmont responded

Hi Ed, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2021

Purchased a 2018 VW and the brake rotors were damaged and the car shook horribly when decelerating from highway speeds. Which I noticed on my way back on a 100 mile trip home. The repair was covered by Merce More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance/sales manager
Sep 17, 2021 -

Mercedes-Benz of Westmont responded

Hi Brian, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0313 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 13, 2021

I had my MB serviced here and will definitely return. Great service - upfront, no surprises and was provided a loaner. More

by RN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Nordemeyer
Sep 15, 2021 -

Mercedes-Benz of Westmont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

Brett Nordmeyer and team stayed with us throughout the entire repair. Updating us on service. Giving us options. And making us feel welcome at Mercedes-Benz of Westmont. And, when we had to return, he mad More

by DECRUIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Nordmeyer
Sep 17, 2021 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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