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Mercedes-Benz of Westmont

Westmont, IL

4.5
528 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 528 reviews

January 28, 2023

After I took possession of my car I realized that the rear passenger side door handle did not work. I tried contacting my sales representative multiple times and never got a response. Don’t buy from this More

by nicholasrickard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Moran
Feb 01, 2023 -

Mercedes-Benz of Westmont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

January 27, 2023

The service staff have always been great and helpful. Always have availability for service dates which is great. More

by Beapal20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 31, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westmont! If you need more help, our team is available to talk -- safe travels!

January 27, 2023

Extremely friendly staff. I encountered with Valerie in Service department. She was very thorough and knowledgeable by explaining every detail about my car. More

by Tekoahayes
Recommend Dealer
Yes
Employees Worked With
Valerie service department
Jan 31, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westmont! If you need more help, our team is available to talk -- safe travels!

January 27, 2023

The salesperson Chris was very knowledgeable, professional, and patient. He did an excellent job. Very pleasant and easy to work with. More

by rdgerwing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
Feb 02, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 27, 2023

Courteous and very professional service, while also taking time to fully understand customer needs! Enjoyed our purchasing experience! More

by Anil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia
Jan 31, 2023 -

Mercedes-Benz of Westmont responded

Hi Anil, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 23, 2023

The service team helped and addressed ever issue I had with my truck. The salesman that assisted me with my purchase, was very nice and helpful. More

by Deonboler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy and Mike Moran
Jan 26, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Second to none. I was looking for a Mercedes at many other dealers in the Chicago area. The sales teams at other dealers were terrible. I reached out to Westmont, go More

by Joseph Levy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Earl Sklar
Jan 25, 2023 -

Mercedes-Benz of Westmont responded

Hi Joseph, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 23, 2023

Excellent customer service provided by Shannon. She is extremely knowledgeable and very patient with explaining what service is needed. Very professional with the handling of my appointment. More

by Jack.Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Patt
Jan 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Jack, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 22, 2023

Very Satisfied, Professional efficient service, appreciate the loaner vehicle and having my car washed, Car Runs great! Thank you! More

by gseegebrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry lost the Card ,... Think it was Ron. Who was excellent, explained everything and called during the day to update and estimate a good pick-up time. I hope I get him again.
Jan 25, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 21, 2023

Always professional courteous and perform on schedule . If a courtesy car is involved it is ready, clean and ready to roll! More

by jimdunneback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Sklar
Jan 24, 2023 -

Mercedes-Benz of Westmont responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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