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Mercedes-Benz of Westmont
Westmont, IL
528 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 528 reviews
May 11, 2023
There was a problem with my windshield wiper. Twice I brought it to service. I realized then that service claimed it was replaced but it wasn’t. The third time I made sure there was paper work wi Twice I brought it to service. I realized then that service claimed it was replaced but it wasn’t. The third time I made sure there was paper work with the service to replace windshield wiper which was not done the first couple of times. It finally got done. Unfortunately it took 3 visits to get it done correctly. Thank you anyway. More
by aping0451
Employees Worked With
Service guy
May 10, 2023
Engine light on and "B" Maintenance. Rob Razik is excellent as always. Ratings on service low only because a service ctr of this size had no loaners to be given out Rob Razik is excellent as always. Ratings on service low only because a service ctr of this size had no loaners to be given out More
by lst1944
Employees Worked With
Rob Razik
May 08, 2023
My scheduled service appointment was handled very professionally. It took no time at all to sign in and get a loaner car. It was ready when promised. professionally. It took no time at all to sign in and get a loaner car. It was ready when promised. More
by rjanis94
Employees Worked With
Shannon Patt
May 04, 2023
Brian Reed, my Service Advisor, at Mercedes -Benz of Westmont, IL, continues to be Outstanding in providing customer service!! Brian is honest and has high integrity when presenting any issues the car m Westmont, IL, continues to be Outstanding in providing customer service!! Brian is honest and has high integrity when presenting any issues the car may have and is very thorough in why the car requires service. More
by V Carter
Employees Worked With
Brian Reed
April 27, 2023
We've purchased two new vehicles from Mercedes-Benz of Westmont and have had them serviced here as well. Always pleased with their service, and if something happens to have been overlooked, they always t Westmont and have had them serviced here as well. Always pleased with their service, and if something happens to have been overlooked, they always take care of it. More
by Ralph Bava
Employees Worked With
Timothy, and prior with Shannon
