Mercedes-Benz of Westmont
Westmont, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Brian was excellent again. Service is not not as good was 2-3 years ago but has improved over the past year. Estimate on both time and cost were accurate. Service is not not as good was 2-3 years ago but has improved over the past year. Estimate on both time and cost were accurate. More
4 hours for a scheduled service vs estimated time of 1. 5 hours. Nothing unusual was found, and everything was in good condition. This took way longer than I was told. I waited at the dealer, wasting an ent 5 hours. Nothing unusual was found, and everything was in good condition. This took way longer than I was told. I waited at the dealer, wasting an entire morning. Wish a loaner was offered, or upfront communication stating it was not going to be as fast as advertised, so that I could plan my morning differently. More
Brought car in for a service A and tire change and took from 7am to 703pm when the service advisor decided to text me , after I called and showed up looking for him and the status of my car from 7am to 703pm when the service advisor decided to text me , after I called and showed up looking for him and the status of my car More
Recall service appointment was handled professionally. Unfortunately, I had to come back for a 2nd time to replace windshield wiper blades; not completed during initial visit. Very relieved that the servi Unfortunately, I had to come back for a 2nd time to replace windshield wiper blades; not completed during initial visit. Very relieved that the service was completed immediately. Hoping that I don't have to bring vehicle back for a third time for this issue. Also, on this day I was unable to get a car wash after service due to labor shortage and long wait time. Staff was diverse, friendly, helpful and very professional. Clean facility and nice coffee bar and lounge. More