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Mercedes-Benz of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.5
528 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 528 reviews

June 29, 2023

I had a great service person, Valerie. Valerie was upfront. There were no surprises. My service was scheduled at a convenient time. My car needed to stay at Mercedes for several days due t More

by MoYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Jul 03, 2023 -

Mercedes-Benz of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 03, 2023 -

MoYoung responded

Thank You!

June 22, 2023

Tim was great! Service was great! Appreciate the flexibility and speed of the Mercedes-Benz Westmont team. More

by Poe.jeffrey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Poe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 22, 2023

poor service and not honest about time or price and not honest about what the car needed. More

by kevinmccollum64
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Valerie
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Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Kevin, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Westmont (630) 537-0313

Jun 26, 2023 -

kevinmccollum64 responded

I thought i was a valued customer and i pride myself on my time and patience. But I was really disapointed in Valery for not reaching out and just taking for granted that I didn't need my car for two days without a loaner. Water under the bridge now let's move foraward.

June 22, 2023

Excellent service department,clean washrooms, accurate timing on car repairs , very negligible employees with experience More

by BelindaYork63@yahoo.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
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Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Bellinda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Valarie was very friendly and explained the repair process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the More

by Tiffany
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valarie
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Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Tiffany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 20, 2023

The staff and engineers are real professionals. However, when there is an intermittent problem, replication is difficult, that can be an issue. On the whole Mercedes of Westmont gets full marks More

by Samie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
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Jun 23, 2023 -

Mercedes-Benz of Westmont responded

Hi Samie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

We love working with the staff at this location. We have never had any issues. Superb Service! More

by Attny E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 16, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

everyone was efficient and considerate I do not have 15 words and would prefer to not have a word requirement More

by etameling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone there is always helpful
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Jun 16, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

The sales department (Sylvia in particular) is great. The service department is ok. A couple times we have had to go back because the repairs were not perfect. Overall, it is a good dealership. We have p More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall guy in service
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Jun 15, 2023 -

Mercedes-Benz of Westmont responded

Hi Nic, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2023

Everyone that i interacted with was knowledgeable and informative. It made car buying easy and enjoyable. More

by diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al DiGiannantionio, Sylvia Dziuba, Kimberly Avino
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Jun 15, 2023 -

Mercedes-Benz of Westmont responded

Hi Diane, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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