Mercedes-Benz of Westminster

Great car buying experience! I purchased a vehicle at Mercedes Benz of Westminster through Jeff and it was such a good experience. There was a bit of a delay due to my insurance a I purchased a vehicle at Mercedes Benz of Westminster through Jeff and it was such a good experience. There was a bit of a delay due to my insurance agent POI paper work delay so Jeff was kind enough to order us lunch while we waited on that. After purchasing the vehicle Jeff has been very attentive to any issue or question that I had about the vehicle. I highly recommend him. Felipe More

great service Jeff MCDowell is first class all that way. He was attentive to our needs, followed up on our questions, and went out of his way to make sure our exper Jeff MCDowell is first class all that way. He was attentive to our needs, followed up on our questions, and went out of his way to make sure our experience was incredible. The first time I have actually looked forward to meeting my sales person and purchasing my new car. More

Awesome customer service! We had one of the best car buying experience from Jeff McDowell. His dedication to the customer service was exceptional. He guided us throughout the p We had one of the best car buying experience from Jeff McDowell. His dedication to the customer service was exceptional. He guided us throughout the process and we were able to wrap up new car buying process with in few hours. Jeff is a happy man and pleasure to work with ! If you ever visit MB of Westminster ask for Jeff McDowell and experience it all by yourself. More

Awesome Day!! Jared was awesome! had paperwork all ready and the car looked great. I would recommend anyone looking for a nice ride to use MBWestminster. Thanks Jared was awesome! had paperwork all ready and the car looked great. I would recommend anyone looking for a nice ride to use MBWestminster. Thanks again Jared! More

Horrible Service Department Good sales experience...HORRIBLE SERVICE DEPARTMENT! I have taken my car into the service department 2 times now and both experiences made me wish I h Good sales experience...HORRIBLE SERVICE DEPARTMENT! I have taken my car into the service department 2 times now and both experiences made me wish I had never purchased my car there! My new car was damaged both of the times it was taken in for service. The first trip to service was a nightmare. And during the most recent appointment, I was told by the service writer that there were a few things wrong that would be fixed under warranty. I was contacted the following day by the manager saying there was nothing wrong with those repair items and my car was ready to be picked up. When I picked up my car it had been damaged for the second time and the AC system was no longer working properly. I tried contacting the Service Director several times and left multiple messages with no response. I ultimately delt with the Service Manager during and after both appointments, but he was no help and never apologized for any of the issues during my two appointments. He did offer to try and fix the issues, but acted like they were not at fault in any way and was rude and a little arrogant. I love my new Benz, but my experiences with this Service Deparment has1 robbed me of the joy that I once had in owning this car. I am now having to take my car to another MB dealership on the other side of the metro to have it fixed. This is extremely disappointing because I live, work, and socialize in this community and I believe in doing business with, and supporting the local businesses in this community. I will no longer do business with, or recommend Mercedes-Benz of Westminster. More

Great service! I recently had the pleasure to work with Jeff McDowell to purchase my GLE Coupe (I absolutely LOVE this vehicle by the way!). Jeff is well versed in I recently had the pleasure to work with Jeff McDowell to purchase my GLE Coupe (I absolutely LOVE this vehicle by the way!). Jeff is well versed in talking about any of the vehicle models and also is knowledgable about financing, this combined with his professional and personable demeanor, makes him wonderful to work with. If you are looking to purchase a Mercedes I would highly recommend you seek Jeff out at Westminster Mercedes! More

Never been Happier I have been buying cars from Westminster Mercedes for 10 years now and I have to say every time I am there I get great service from everyone. The ser I have been buying cars from Westminster Mercedes for 10 years now and I have to say every time I am there I get great service from everyone. The service department is great, thanks Nathan and Linda you are both top notch, and my sales guy Jeff McDowell is one of the best I have ever had the pleasure of working with. He is all about making sure you have the best experience possible and getting exactly what you want. Thanks Jeff! More

Horrible car, horrible service, won't ever buy again! My car was purchased brand new. I had a bad experience with the salesmen who lied to me about the Winter Sales Event. I was told 3k off sticker price, My car was purchased brand new. I had a bad experience with the salesmen who lied to me about the Winter Sales Event. I was told 3k off sticker price, then the story changed & I had to pay full price. In 3 years of owning the car it has blown multiple injectors, has had fuel problems, moonroof problems, door hinge problems, seat issues, keyless go issues, I could go on & on. Mercedes was supposed to buy the car back, but after months of phone calls and wasting my time, they simply extended the warranty! Big deal after I spent 70k on the car & it's spent half its life in the shop. The turn over in the service department is unbelievable! No one stays working here, not even the service manager that I was dealing with originally. I took my car in again a month ago to fix some of the same issues listed above. I called the service manager to arrange things through him, he said they would handle it. Yeah right! After 2 weeks in the shop, I never got a call from the service manager to update me. When I finally was fed up and told them I was coming to get the car, I complained to the service manager about the length of time it was taking & that it still wasn't done. He had no clue who I was & said he couldnt remember the 300 cars that come in there monthly! Wow! What a great way to treat a customer! I went & got my car that day, as I drove home 2 of the issues I took the car in for are broke, or not functioning properly AGAIN!! I will never buy Mercedes again, and especially would never buy from Mercedes of Westminster. More

Knowledgable Sales Staff I sent an online inquiry regarding a Mercedes Metris and quickly heard back from a salesman, Hadyn Roberts. This was already a great start as I was de I sent an online inquiry regarding a Mercedes Metris and quickly heard back from a salesman, Hadyn Roberts. This was already a great start as I was dealing directly with a salesman while other dealers have rooms full of people with nearly no product knowledge just dialing phone numbers all day begging you to come in. I set up an appointment to check out a Metris with Hadyn and his knowledge of the product was unparalleled. While the salesman at a Ford dealer unlocked the doors and asked if I'd decided I wanted it, Hadyn went into great detail explaining the technology that went into this particular Mercedes Benz product's development. Unfortunately some time passed and I found a vehicle in the identical specification I was seeking across the country. The buying experience there was very poor and all I can say is that I hope next time I need a Mercedes that I have the time to order from Hadyn or there's a specification closer to what I want close enough for Hadyn to do a dealer trade. More

The best SMART Four Two buying experience ever. We are now on our sixth Smart car. Thanks to Matt, he made buying the brand new 2016 an experience we will never regret or forget. He took care of a We are now on our sixth Smart car. Thanks to Matt, he made buying the brand new 2016 an experience we will never regret or forget. He took care of answering questions and going the extra mile to make sure we were taken care of in every aspect. We thought we knew SMART but he educated us in so many ways to help us understand this car better. We actually gained a friend. Thanks Matt. More