Mercedes-Benz of Westminster

Extremely painful experience with the service department. Vehicle was in 3 times for the same issue and still not resolved. First, they couldn’t recreate. second, they found and make the repair, although not Vehicle was in 3 times for the same issue and still not resolved. First, they couldn’t recreate. second, they found and make the repair, although nothing was fixed. Third time, couldn’t recreate again, when it is happening constantly. Even worse, they are extremely patronizing and almost dismissive. Not what you would expect anywhere, much less MB. More

Nice and very clean the dealership All services really Nice and very clean the dealership All services really nice and fast , I don’t have to wait so long like a other dealers I would like to refer my Nice and very clean the dealership All services really nice and fast , I don’t have to wait so long like a other dealers I would like to refer my family and my friends come to check and buy a new car in a future More

Westminster Mercedes picked up my car serviced it properly returned it properly clean people were extremely friendly on time very knowledgeable about the repair would recommend it for anybody that ha properly returned it properly clean people were extremely friendly on time very knowledgeable about the repair would recommend it for anybody that has a Mercedes in the area More

Tomas was wonderful, from the moment we stepped into dealership Tomas was extremely helpful explaining the different option of the vehicles we were interested in. He appreciative of our time and was ava dealership Tomas was extremely helpful explaining the different option of the vehicles we were interested in. He appreciative of our time and was available to answer all our questions. The purchase and vehicle pick up went very smoothly. Highly recommend. More

Josh was great and made this whole process quick and easy. Very professional, knowledgeable, and helpful. KB was awesome, efficient and make the whole financing process a breeze. Great overall experie easy. Very professional, knowledgeable, and helpful. KB was awesome, efficient and make the whole financing process a breeze. Great overall experience. More

Cesar was amazing and made this whole car process so easy for my family & I. He was friendly and also spoke Spanish, which helped my dad out so much! for my family & I. He was friendly and also spoke Spanish, which helped my dad out so much! More

Really unfortunate experience. Shipped the car without a temp tag. Once we wired them the $ then they told us no temp tag. They claim some Colorado law forbids them from putting temps on cars. temp tag. Once we wired them the $ then they told us no temp tag. They claim some Colorado law forbids them from putting temps on cars. More

Extremely poor experience here with a lease. Be advised, even though you think the “finance department” is part of the dealership, it is actually a separate arm of MB Finance / Daimler and they abs advised, even though you think the “finance department” is part of the dealership, it is actually a separate arm of MB Finance / Daimler and they absolutely do not communicate with each other once they have you in their grip. Be very very vigilant or the dealership and Daimler will fleece you deeply. More

Interacted with Tomas and his manager Nick at Westminster while shopping for a custom 2021 Sprinter 144 high roof order. My initial call to the dealership I was greeted by Tomas who basically just said what while shopping for a custom 2021 Sprinter 144 high roof order. My initial call to the dealership I was greeted by Tomas who basically just said what I wanted wasn't in stock. I had to literally say "So you're unable to order or look further than you immediate inventory?" – this was pretty dead in the water. Received an email from Tomas with the wrong color and some other specs incorrect (I listed 3-5 must have specs/color on phone multiple times) and then complained about the experience. Nick chimed in, offered a discount over any other dealer. It is like pulling teeth to interact with their sales team and they seem to disregard what you say. After test driving and having a good experience at another dealership, I sent the specs I received a quote for and asked if they can beat it better than their discount as I was not comfortable with their communication or quality at MB Westminster; when Nick gave me the ultimatum of a deposit same-day, I told him add another $500 and I'll do it, explained my apprehension with the dealership and welcomed to schedule a phone call same-day. He then pulled his offers back to the original discount and basically told me to buzz off if I don't like it. More

Max Hibbard always is willing to bring the most kind, professional and effective customer support and help. He is outstanding regarding to giving you on time and effective communication to solve any ques professional and effective customer support and help. He is outstanding regarding to giving you on time and effective communication to solve any question or issue you may have. More