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Mercedes-Benz of Westminster

Westminster, CO

3.4
514 Reviews
Mercedes-Benz of Westminster is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change, we strive to exceed our client's expectations. We have a skilled and knowledgeable Sales staff with many years of experience satisfying our customer's needs. Located in Westminster, Colorado, the staff at Mercedes-Benz of Westminster will help you find the vehicle of your dreams. We offer a searchable online inventory of new Mercedes-Benz, along with well-maintained pre-owned vehicles by today's top manufacturers. Come on in and take a test drive! Our Sales staff will help you find that new or pre-owned car you have been searching for. Mercedes-Benz of Westminster has taken the meaning of customer service to heights never before seen in Colorado. Complimentary services that are offered to our customers include: vehicle pick-up and delivery (within a three-hour radius of the dealership), personal presentation of a test-drive vehicle at your home or office and an expert delivery specialist to guide you through the nuances of ownership and operation. Our goal is to establish a long term relationship with each and every one of our customers. Here at Mercedes-Benz of Westminster our employees are not only knowledgeable but courteous and respectful, making it easy to build those meaningful relationships. We know your time is valuable and we'll never take you for granted. It's not about us, it's all about you, the customer. This mindset is what makes Mercedes-Benz of Westminster a great place to shop for your next luxury vehicle. Please come in or take a look around our website at mbwestminster.com, and experience the difference of total customer satisfaction. If you would like to make an appointment or have any questions, please call us and we'll be happy to serve you.
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10391 Westminster Blvd

Westminster, CO

80020

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Showing 514 reviews

August 14, 2021

I drive one hour to have my car serviced at Westminster. I bought my last 2 Mercedes there. I was supposed to get a loaner car, didn't happen. Waited 3 hours in the lobby for my service! I will not be going More

by 123lisakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Was very nice and apologetic.
Aug 17, 2021 -

Mercedes-Benz of Westminster responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Mercedes-Benz of Westminster!

August 13, 2021

This is the fourth used vehicle (for four different family members) I have purchased from MBWestminster. All four vehicles have been extremely reliable. The staff has always treated me with great respe More

by Inspector158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Darconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Weiler
Aug 14, 2021 -

Mercedes-Benz of Westminster responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Westminster. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

July 29, 2021

I have bought two cars from MB Westminster. Great cars and experience both times. Josh and his colleagues are sharp and professional. Very happy with them. More

by mg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Grimm
Aug 13, 2021 -

Mercedes-Benz of Westminster responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 24, 2021

Bought a used car from Mercedes-Benz of Westminster. It was not until after I sent the money for the purchase and had signed the purchase agreement, that I was notified that there was only one key for the More

by AOL
Recommend Dealer
No
Employees Worked With
Tomas Del Bano, Alex Brobston
July 13, 2021

This was a surprisingly awful experience buying a luxury vehicle. From start to finish, the entire process was riddled with confusion, mistakes, and ultimately, inaccurate representation of the product(s). More

by laurenvanorden
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
Jul 14, 2021 -

Mercedes-Benz of Westminster responded

Hello, thank you for taking the time to bring this matter to our attention. Here at Mercedes-Benz of Westminster customer service is one of our top priorities and we are disappointed to learn that you had anything less than a great experience with us. If you'd be willing, please contact our Manager at (303) 410-7822. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

July 02, 2021

I was treated so wonderfully and my dealer, Wolfgang Roeck, was professional, friendly, and very helpful. He showed patience with me as he explained the features of my new car. More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfgang Roeck, Rick Nicholas
Jul 05, 2021 -

Mercedes-Benz of Westminster responded

Hi Joyce, thank you for your kind review; we are happy to pass along your comments to Wolfgang here at Mercedes-Benz of Westminster! We look forward to your next visit! Take care!

June 29, 2021

I have nothing but praise for Chris Jarrauch in customer service and Jeff Blake, the service manager. I bought a pre-owned vehicle that stalled out on the highway on the way home. I brought it back and Chri More

by Dr Jocelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jarrauch, Linda Konecny
Jul 05, 2021 -

Mercedes-Benz of Westminster responded

Hello Jocelyn, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 16, 2021

Highly recommend considering other dealers as their post sale service is just a nightmare. Received a faulty car(new) from them which sat in their workshop for months and yet they showed as if they did a f More

by Dinesh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff McDowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

Cesar was great, efficient and made buying my Mercedes easy. Very professional, knowledgeable, and helpful. I would definitely recommend him to my friends and family. Thank you! More

by ariana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Mercedes-Benz of Westminster responded

Hi Ariana, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Cesar will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 11, 2021

I found a car I wanted to buy on the Westminster website, I inquired and Josh took care of answering all of my questions and held the car for me until I could get to the dealership, he went the extra mile fo More

by KBrook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Grimm
Jun 12, 2021 -

Mercedes-Benz of Westminster responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Westminster and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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