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Mercedes-Benz of Westminster

Westminster, CO

3.4
514 Reviews
Mercedes-Benz of Westminster is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change, we strive to exceed our client's expectations. We have a skilled and knowledgeable Sales staff with many years of experience satisfying our customer's needs. Located in Westminster, Colorado, the staff at Mercedes-Benz of Westminster will help you find the vehicle of your dreams. We offer a searchable online inventory of new Mercedes-Benz, along with well-maintained pre-owned vehicles by today's top manufacturers. Come on in and take a test drive! Our Sales staff will help you find that new or pre-owned car you have been searching for. Mercedes-Benz of Westminster has taken the meaning of customer service to heights never before seen in Colorado. Complimentary services that are offered to our customers include: vehicle pick-up and delivery (within a three-hour radius of the dealership), personal presentation of a test-drive vehicle at your home or office and an expert delivery specialist to guide you through the nuances of ownership and operation. Our goal is to establish a long term relationship with each and every one of our customers. Here at Mercedes-Benz of Westminster our employees are not only knowledgeable but courteous and respectful, making it easy to build those meaningful relationships. We know your time is valuable and we'll never take you for granted. It's not about us, it's all about you, the customer. This mindset is what makes Mercedes-Benz of Westminster a great place to shop for your next luxury vehicle. Please come in or take a look around our website at mbwestminster.com, and experience the difference of total customer satisfaction. If you would like to make an appointment or have any questions, please call us and we'll be happy to serve you.
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10391 Westminster Blvd

Westminster, CO

80020

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Showing 514 reviews

February 23, 2022

Respectful, courteous, on time. We were provided with a very nice loaner vehicle while our vehicle was serviced for the day. Outstanding service. More

by Christopher.walton67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 25, 2022 -

Mercedes-Benz of Westminster responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2022

Good, friendly and informative customer service. All questions asked were addressed in a timely matter and the purchase of my new GLE went smoothly. Sales and Finance personnel were very informative More

by mrucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitri Kouznetsov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Mercedes-Benz of Westminster responded

Hi Mrucker, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Feb 25, 2022 -

mrucker responded

When Mercedes brings back the AMG GLE 63 SUV please let me know. Thank you, Mike

February 22, 2022

Best Mercedes Dealership in Colorado. .. Jon Mattis was my sales consultant did an outstanding job of getting me a new car Highly recommended! More

by kentpalan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mattis
Feb 23, 2022 -

Mercedes-Benz of Westminster responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Westminster so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

February 07, 2022

Mercedes-Benz of Westminster was extremely valuable to me in advising me as to how to purchase my vehicle!!! More

by laurelisinthehouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alec
Feb 10, 2022 -

Mercedes-Benz of Westminster responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Westminster so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 31, 2022

I leased my car from MB of Westminster. It had 7000 miles on it. They agreed to service the car before I picked it up. When I picked it up, I noticed that the front camera was not working. I talked with An More

by tomkalinski100
Recommend Dealer
No
Employees Worked With
Joshua Grimm
Feb 02, 2022 -

Mercedes-Benz of Westminster responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (303) 410-7822 so we can work towards a resolution.

Feb 02, 2022 -

tomkalinski100 responded

Jeff Blake, the Service Manager, reached out to me quickly, and we resolved the situation satisfactorily. From my standpoint, it was a matter of finding the right person in the organization to explain my problem to. Once understood, it was quickly corrected. I am very appreciative.

January 27, 2022

The rep are on the point, purchased 2 times and both times 150% excellence, never experienced any better service in any other Dealership with in CO and US. Special thanks to Josh and KB. More

by Mikhail Vasyliev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Grimm
Jan 29, 2022 -

Mercedes-Benz of Westminster responded

Hello Mikhail, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2022

My GLB was picked up at my house and Mercedes installed a clear mask faster than the estimated time and returned my GLB back to my house. All easy and smooth. They kept in touch with me via text as to the More

by dtewell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gilley
Jan 28, 2022 -

Mercedes-Benz of Westminster responded

Hi, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 21, 2022

This dealership has issues in all its aspects, from service to sales, we our GLC300 in for a paint coating, they brought us a demo model and said they would let us know once it was completed, in commun More

by roymoreland74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Gilley
Jan 23, 2022 -

Mercedes-Benz of Westminster responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Westminster. We would like to make this up to you if we still can. Please reach out to us at (303) 410-7822 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

Jan 23, 2022 -

roymoreland74 responded

I tried to rectify things with your dealership but even the management didn’t want that obviously until now that it’s public, when we purchased the vehicle we were told to just YouTube about the features of it instead of someone taking the time to show us everything, even the management said they’d get it taken care of and set up an appointment for someone to go through it with us, never happened, nope Mercedes-Benz USA in GA is now fully aware of how your dealership is representing them and we’re now customers with Denver Mercedes-Benz.

January 14, 2022

This is definitely the best dealership to buy your Mercedes in Denver! Especially the Sprinters! More

by Bolson13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfgang Roeck
Jan 16, 2022 -

Mercedes-Benz of Westminster responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Westminster! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2022

They have almost no staff that actually work on Sprinters. It took a 4 months before I could get a simple service appointment. They charge enough that good mechanics shouldn't be that difficult to More

by mtnstuff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Blake
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Konecny, Nathan Barkin
Jan 16, 2022 -

Mercedes-Benz of Westminster responded

https://app.reputation.com/actions/agencies/1/tenants/10702/tickets/46987926?ticketType=23&luid=979913&reviewId=DEALER_RATER.dZNlD1uhSA_w6vQRbn1hLg.9064978

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