Mercedes-Benz of West Covina

Jorge provided excellent service on my visit and I will recommend him to everyone. Thank you recommend him to everyone. Thank you More

It’s a good experience to be there. Daniel is a good guy and always helpful. Daniel is a good guy and always helpful. More

Dan is vey friendly and know customer and provided professional services and help with detail explanations. professional services and help with detail explanations. More

Excellent service. Service advisor provided excellent service and attended to my concerns. Comfortable waiting area. Service advisor provided excellent service and attended to my concerns. Comfortable waiting area. More

Dan was a great service advisor! He was very knowledgeable about my vehicle. He even took the time to explain how I could reset my trip odometer. He was easy to talk to.and I felt he He was very knowledgeable about my vehicle. He even took the time to explain how I could reset my trip odometer. He was easy to talk to.and I felt he listened to what I was saying. More

I did not ask for a car rental but you guys provided and I'm thankful because it took you guys one week to fix the problems with my new leased car. I got charged though with the car rental and I was not to I'm thankful because it took you guys one week to fix the problems with my new leased car. I got charged though with the car rental and I was not told that I need to pay that. I called your rental office and told that they will investigate but nobody called me back. It's so frustrating. More

Matt was great but tech JJ is the best, great team will come back soon with my others cars for service, keep up the great work come back soon with my others cars for service, keep up the great work More

Thorough check up that is worth the wait. Much better if less time. Usually it takes me only 3 hrs. Now longer even if I came early. Much better if less time. Usually it takes me only 3 hrs. Now longer even if I came early. More

It's was great experience did not expect that kind of service will recommend to all fr6 service will recommend to all fr6 More

The personal from sales help a lot trying to get my van going but the service was not good enough to get my personal van working. This is the 4 time I had to tow my van to service departments. Two Mercede going but the service was not good enough to get my personal van working. This is the 4 time I had to tow my van to service departments. Two Mercedes’s Benz service dealerships work on my sprinter van and took two weeks to find out one dealer had left all wheel drive sensor on. Dan service tech had arguments with myself because he could not give any answer regarding the problem on my van and Tried to show me what to do on a plumbers service. Horrible ! More