Mercedes-Benz of West Covina

I was very pleased with the services I received and it was great dealing with Kakish he was a great help was great dealing with Kakish he was a great help More

Very detailed explanation, and keep updated during the whole process. Very efficient service, also helpful! whole process. Very efficient service, also helpful! More

During the contracting process the dealer was supposed to transfer my personal plates to the new car I bought. Two weeks later I received a set of regular plated from the DMV. Now I will have to go to the DM transfer my personal plates to the new car I bought. Two weeks later I received a set of regular plated from the DMV. Now I will have to go to the DMV and re register my personal plated to my new car. More

Great servcie, on time as scheduled. Professional, good communication. Pricing in line with other OEM dealers. Professional, good communication. Pricing in line with other OEM dealers. More

Everything went well. It was a good experience. Finally I received what I came for. It was a good experience. Finally I received what I came for. More

My salesperson was Edmund, not this guy. The negotiation process, paperwork, purchase process almost took 4 hours going through useless conversations going back and forth. The next day he The negotiation process, paperwork, purchase process almost took 4 hours going through useless conversations going back and forth. The next day he broke the appointment of returning the rental car. I was waiting at the rental return office and tried to reach him but he starts ignoring calls and texts for about an hour, and instead sent someone else 30 minutes later and made me return my vehicle late. Later he says he was late because he had to deal with a new customer that just came in. Because of his irresponsible behavior I ended up waiting 1 hour at the gas station calling & messaging him and ended up returning my rental car vehicle past due date. More

Peter is always great and we always feel cared for at this dealership. Our needs are always professionally handled and we are always well informed. this dealership. Our needs are always professionally handled and we are always well informed. More

Mercedes Benz of West Covina has provided excellent service from the sales to the service departments. service from the sales to the service departments. More

I was satisfied with the dealership, especially the services but the price discount and competition with other buyers were average. The sales representative was ready to assist. services but the price discount and competition with other buyers were average. The sales representative was ready to assist. More

The service was wonderful and the staff were very professional , friendly and helpful . Best of the best wishes to dealership professional , friendly and helpful . Best of the best wishes to dealership More