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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
Verified Customer
January 06, 2024
Roberto was a very good salesman that tried really hard to get me the deal I wanted to get me the deal I wanted More
by JOEYVLDZ3
Employees Worked With
January 06, 2024
Service was amazing once again just purchased a new vehicle and Denise helped me out went to service to get an issue fixed and Dan is the best advisor vehicle and Denise helped me out went to service to get an issue fixed and Dan is the best advisor More
by Jacqueline campos
January 06, 2024
Rami is incredible he was the sales agent easy comfortable from the moment you walk in Rami and this Mercedes dealership will go above and beyond to get you taken care of I am happy with my purcha comfortable from the moment you walk in Rami and this Mercedes dealership will go above and beyond to get you taken care of I am happy with my purchase I got a 2018 e 300 amgline and night package very happy thank you to Rami and Mercedes More
by GRIGOR
Employees Worked With
Rami And Frank from finance department
January 06, 2024
George Kakish is absolutely the very best, professional and kindest human on the planet!!! You are so lucky to have him in your Service Center! He really cares about his customers and keeps us abreast of and kindest human on the planet!!! You are so lucky to have him in your Service Center! He really cares about his customers and keeps us abreast of our repairs. He's the real deal!!! Thanks George!!! More
by CFRALEX
Employees Worked With
Kakish, George
January 05, 2024
Dan Ranciglio, my service consultant, did an excellent job to get my EQB done is under 4 hours when originally I was told that it would take ten (10) days. it was a recall but apparently only a software job to get my EQB done is under 4 hours when originally I was told that it would take ten (10) days. it was a recall but apparently only a software update. More
by LAXTLR
Employees Worked With
Dan Ranciglio
January 05, 2024
Fast service for some recall issues on my car. I actually appreciated Daniela (one of the reps?) for constantly calling/sending texts to get the car serviced otherwise I would have never gotten ar I actually appreciated Daniela (one of the reps?) for constantly calling/sending texts to get the car serviced otherwise I would have never gotten around to doing it! More
by HTTAM19759
Employees Worked With
Jorge, Daniela
January 05, 2024
I was very confortable at the dealership While I waited for my vehicle to get serve. They provided a variety of drinks and snack. Very nice environment to wait. for my vehicle to get serve. They provided a variety of drinks and snack. Very nice environment to wait. More
by AMNTDLORENZO
Employees Worked With
Richard Airada, Eric Yang, Alanna Sanford
