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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
Verified Customer
January 19, 2024
The driver's seat of my vehicle was scratched and scarred when we turned to me from Airbag Service when we turned to me from Airbag Service More
by IMACRAWFORD86
Employees Worked With
January 19, 2024
Although this was my first time at this service location, I felt most welcomed and appreciated. Outstanding customer service, highly recommended. Service advisor was professional and courteous. I felt most welcomed and appreciated. Outstanding customer service, highly recommended. Service advisor was professional and courteous. More
by DR. Tobar
Employees Worked With
Riad Sarieddine
January 19, 2024
Daniel Ranciglio welcomed every customer with a very positive aura and his follow up and professionalism is one of the rarest in the service business world. He goes above and beyond even with the number positive aura and his follow up and professionalism is one of the rarest in the service business world. He goes above and beyond even with the number of workload he takes upon. The rare qualities of leadership he has shall not be overlooked. More
by JIMMY61
Employees Worked With
Daniel Ranciglio
January 19, 2024
I always have a great experience at Mercedes Benz of West Covina. They are extremely helpful and truly care about their clients. They are so personable and relatable. Covina. They are extremely helpful and truly care about their clients. They are so personable and relatable. More
by KEISHAADAMS4
Employees Worked With
Jorge Colinkuri
January 18, 2024
best service in town, Matthew Wang was way helpful than i ever could expect! thoughtful and always keep me posted about services and promotions, polite and friendly. easy to talk to, and very patient! recomm ever could expect! thoughtful and always keep me posted about services and promotions, polite and friendly. easy to talk to, and very patient! recommended for everyone. one things was the wait time is too long. my car was hold for 4 days! More
by GEORGE@ROWLANDMATERIALS.COM
Employees Worked With
Matthew Wang
January 17, 2024
i had a flat tire and my vehicle was taken to this facility for service. Riad took care of what needed to be done, answered my questions, and kept me updated. Richard was also very helpful filling i facility for service. Riad took care of what needed to be done, answered my questions, and kept me updated. Richard was also very helpful filling in for Riad when he was busy with a client. He checked the update and clear up the misunderstanding on the invoice. i had a great experience and happy that everything went smoothly. More
by JACKLYN.HUYNH
Employees Worked With
Raid Sarieddine and Richard (didn't get his last name)
