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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
4.5
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,330 reviews

February 09, 2024

As always, I only go here for all my service needs. The staff are top quality and I only use MERCEDES parts. More

by CLBYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wang, Riad Sarieddine, Raoul Caragao, Jeremie Wang
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February 09, 2024

I just signed a lease with Mercedes Benz in West Covina and had a WONDERFUL experience!! Shadi was great in showing me all my options. He was professional, informative, and efficient. William in finance ma More

by VANESSAEWEBB86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi, William
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February 08, 2024

Repairs were done; but inspection left new warranty problems so that I couldn't take vehicle home without leaving it for another 1 1/2 days. More

by PETE.UAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra
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February 08, 2024

Daniel was excellent as always! Excellent service, very good at keeping in touch regarding the service performed More

by JDHAST
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
daniel reciglio
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February 08, 2024

Thank you very much Dan! He provides great customer service every time. Provided rental car while my car was being serviced. More

by XXSHANSHANXX
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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February 08, 2024

Demitra is awesome! ! Demitra is awesome!! Demitra is awesome!! Demitra is awesome!! Demitra is awesome!! Demitra is awesome!! More

by SKINNYSTUDIO
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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February 07, 2024

Excellent customer service from the minute you schedule your appointment to when you get back into your vehicle. More

by Einnob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service George Kakish
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February 07, 2024

I was very pleased with the services I received and it was great dealing with Kakish he was a great help More

by HAMMUSTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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February 06, 2024

Very detailed explanation, and keep updated during the whole process. Very efficient service, also helpful! More

by JASMINE-NI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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February 06, 2024

During the contracting process the dealer was supposed to transfer my personal plates to the new car I bought. Two weeks later I received a set of regular plated from the DMV. Now I will have to go to the DM More

by GTOLAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arsen Gevorgyan
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