Mercedes-Benz of West Covina

Jeremy Wang is very professional and truly cares about his customers, he's also very helpfull which is hard to find these days. Eeveryone at Pensky makes you feel special.  They are always very friendly a his customers, he's also very helpfull which is hard to find these days. Eeveryone at Pensky makes you feel special.  They are always very friendly and helpful.  I will continue my relationship with this dealer for the future and definitely will recommend all my friends and families to go there. More

The service was completed in a very timely manner, the service advisor Jeremy Wang who helped me was there to go over everything with me. And he didn't try to talk me into any additional repairs that wer service advisor Jeremy Wang who helped me was there to go over everything with me. And he didn't try to talk me into any additional repairs that weren't necessary at the time of my visit. He also was very professional & a friendly person. More

Jeremy had always been very tentative to our needs in service, and always deliver on time. Making appointment with Jeremy had always been very easy, he gets the job done right away if in any way possi service, and always deliver on time. Making appointment with Jeremy had always been very easy, he gets the job done right away if in any way possible. Jeremy also provides us with loaner car when we need to leave our car there for service, which is definitely a plus! More

This dealership is where I purchased my first Mercedes and ever since then I have been coming to this dealership for any of my service needs. Getting service done at this dealership is a very pleasant exp and ever since then I have been coming to this dealership for any of my service needs. Getting service done at this dealership is a very pleasant experience. Not only is the facility nice and clean, the people there are all friendly and very helpful. My service advisor Jeremy Wang is very knowledgable and helps keep all my services on schedule. Whenever I have any kind of inquiries he is there to answer them. This type of experience is what keeps me coming back here. I would recommend this dealership to any of my family and friends. More

I have been using this dealer for my service needs for quite some time and I have had very positive experiences through out. My concerns are promptly addressed and my service advisor Jeremy Wang keeps me quite some time and I have had very positive experiences through out. My concerns are promptly addressed and my service advisor Jeremy Wang keeps me up to date whenever my car is being serviced. That kind of attention is very important to me. I will continue my relationship with this dealer for the foreseeable future. More

The dealership is always very clean and they also provide you with coffee or refreshments and something eat if you are hungry. If you have along wait they go out of there way to make you feel welcome by offe you with coffee or refreshments and something eat if you are hungry. If you have along wait they go out of there way to make you feel welcome by offering to drop you off at the local mall if that will help make your wait better. They also will pick you up. What I love the most about this dealership is you can tell they treat ALL there customers like there #1 customer. This is very impressive, I’m in Retail sales my self, I work for a major bank so I know service and trust me when I tell if you want a good service ask for Jeremy Wang and YOU WILL NOT BE DISAPPOINTED!!!!!!!! More

I start working with Jeremy Wang since 2008. Jeremy is my best advisor, he was always friendly and helpful. I am extremely satisfied with his outstanding service. I would recommed my friends to Jeremy fo my best advisor, he was always friendly and helpful. I am extremely satisfied with his outstanding service. I would recommed my friends to Jeremy for their service needs. Also, the dealer is composed of highly decicated professionals, very knowlegeable, highly trained and dedicated. More

I have benn buying cars for thirty years. Usually the negotiations are very contentious. Working with Fadi was very pleasant. I would recommend him highly for any used car transaction. The service de negotiations are very contentious. Working with Fadi was very pleasant. I would recommend him highly for any used car transaction. The service department is high quality. My wife will not go anywhere else More

the service here is one of the best around, brought my car into service and everybody was nice and friendly, Mr. wang took care of me and made it easy for me to get in and out with no hassle. would recomm car into service and everybody was nice and friendly, Mr. wang took care of me and made it easy for me to get in and out with no hassle. would recommend anybody to go to jeremy for your service needs More

Friendly and convenient services, there is no language obstacle in communication. Only thing needed to be improved is the loan car service, the loan car is too low end compared to Mercede Benz. Lexus's lo obstacle in communication. Only thing needed to be improved is the loan car service, the loan car is too low end compared to Mercede Benz. Lexus's loan car is the same manufacturer's cars for customers. More