Mercedes-Benz of West Covina

Overall experience with this dealer from sales, financing to service has been exceptional. I would highly recommend the Finance Manager Ted Cheu. He was patient, honest, professional and knowledgeable. to service has been exceptional. I would highly recommend the Finance Manager Ted Cheu. He was patient, honest, professional and knowledgeable. More

do not bring your car here for service, UNACCOUNTED EXTRA MILEAGE ADDED TO THE CAR, damage to paint and scratches to the leather, damage to the rims!! you'll be sorry!! MILEAGE ADDED TO THE CAR, damage to paint and scratches to the leather, damage to the rims!! you'll be sorry!! More

Excellent service from finance manager Ted Cheu! The Excellent service from finance manager Ted Cheu! The best new car purchase experience ever! Would recommend Penske Mercedes-Benz of West Covina to a Excellent service from finance manager Ted Cheu! The best new car purchase experience ever! Would recommend Penske Mercedes-Benz of West Covina to all my friends and family! More

The finance Manager Ted Cheu was very helpful and always did his very best to get us what we wanted. He is very honest and straight forward, he does not play games like other Mercedes dealers. I highly re did his very best to get us what we wanted. He is very honest and straight forward, he does not play games like other Mercedes dealers. I highly recommend Ted Cheu at Penske, he made the whole process easy and hassle free! More

George Kakish assisted me with a windshield replacement great service !!!I will be back again , George has assisted my family in-laws the Johnstons .....From the time I showed up to be greeted for servic great service !!!I will be back again , George has assisted my family in-laws the Johnstons .....From the time I showed up to be greeted for service to dealing with George and to the rental car department ...Great job !!!!! More

Mike Doehla is the best. I brought my car in today because I had a nail lodged in my tire. When I arrived, Mike immediately took care of me. The wait was minimal,the tire was repaired and I was on my because I had a nail lodged in my tire. When I arrived, Mike immediately took care of me. The wait was minimal,the tire was repaired and I was on my way. This has always been the case when my car needed to be repaired or serviced. On a previous visit to the service department, I needed my tire pressure monitor to be corrected and reset. Mike stopped what he doing and personally took my car to the service bay and made sure the work was completed. It took only minutes to complete. Mike has been my service advisor for a while and I will not trust my car with anyone else but Mike. More

We have found the entire experience, from sales to service, to be a pleasant experience at Penske. I have been coming here since my first Mercedes. Service advisor, Jeremy Wang and his entire team a service, to be a pleasant experience at Penske. I have been coming here since my first Mercedes. Service advisor, Jeremy Wang and his entire team are very professional and very friendly. Highly recommend!!! More

Jeremy Wang is the Greatest. Everytime I come in or I need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we h need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we have had with other Mercedes dealerships Penske surpasses them all. I highly recommend Jeremy Wang and the entire service staff behind the scenes that make the dealership More

Very pleasant, timely experience. Have been to this dealership several times for maintenance and warranty work and every time has been excellent. Jeremy has been an excellent service representative. He dealership several times for maintenance and warranty work and every time has been excellent. Jeremy has been an excellent service representative. He has always returned calls in a timely manner. All employees of Penske Mercedes, that we have come in contact with have been pleasant, integral and helpful. More

I have to highly recommend the service advisor Jeremy Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided m Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided me accurate information and I was very satisfied with the work performed. More