Mercedes-Benz of West Covina

I have been using this dealer for my service needs for quite some time and I have had very positive experiences through out. My concerns are promptly addressed and my service advisor Jeremy Wang keeps me quite some time and I have had very positive experiences through out. My concerns are promptly addressed and my service advisor Jeremy Wang keeps me up to date whenever my car is being serviced. That kind of attention is very important to me. I will continue my relationship with this dealer for the foreseeable future. More

This dealership is where I purchased my first Mercedes and ever since then I have been coming to this dealership for any of my service needs. Getting service done at this dealership is a very pleasant exp and ever since then I have been coming to this dealership for any of my service needs. Getting service done at this dealership is a very pleasant experience. Not only is the facility nice and clean, the people there are all friendly and very helpful. My service advisor Jeremy Wang is very knowledgable and helps keep all my services on schedule. Whenever I have any kind of inquiries he is there to answer them. This type of experience is what keeps me coming back here. I would recommend this dealership to any of my family and friends. More

Jeremy had always been very tentative to our needs in service, and always deliver on time. Making appointment with Jeremy had always been very easy, he gets the job done right away if in any way possi service, and always deliver on time. Making appointment with Jeremy had always been very easy, he gets the job done right away if in any way possible. Jeremy also provides us with loaner car when we need to leave our car there for service, which is definitely a plus! More

The service was completed in a very timely manner, the service advisor Jeremy Wang who helped me was there to go over everything with me. And he didn't try to talk me into any additional repairs that wer service advisor Jeremy Wang who helped me was there to go over everything with me. And he didn't try to talk me into any additional repairs that weren't necessary at the time of my visit. He also was very professional & a friendly person. More

Jeremy Wang is very professional and truly cares about his customers, he's also very helpfull which is hard to find these days. Eeveryone at Pensky makes you feel special.  They are always very friendly a his customers, he's also very helpfull which is hard to find these days. Eeveryone at Pensky makes you feel special.  They are always very friendly and helpful.  I will continue my relationship with this dealer for the future and definitely will recommend all my friends and families to go there. More

Jeremy has always been great to work with, and this time was no exception.  Jeremy is fast, keeps you abreast on what is going on and makes sure you are taken care of on a personable level.  I would highly was no exception.  Jeremy is fast, keeps you abreast on what is going on and makes sure you are taken care of on a personable level.  I would highly recommend anyone needing service on a Mercedes car to take it to Penske and ask for Jeremy.  YOU are the best Jeremy, thank you.... More

I have to highly recommend the service advisor Jeremy Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided m Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided me accurate information and I was very satisfied with the work performed. More

Very pleasant, timely experience. Have been to this dealership several times for maintenance and warranty work and every time has been excellent. Jeremy has been an excellent service representative. He dealership several times for maintenance and warranty work and every time has been excellent. Jeremy has been an excellent service representative. He has always returned calls in a timely manner. All employees of Penske Mercedes, that we have come in contact with have been pleasant, integral and helpful. More

Jeremy Wang is the Greatest. Everytime I come in or I need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we h need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we have had with other Mercedes dealerships Penske surpasses them all. I highly recommend Jeremy Wang and the entire service staff behind the scenes that make the dealership More

I have benn buying cars for thirty years. Usually the negotiations are very contentious. Working with Fadi was very pleasant. I would recommend him highly for any used car transaction. The service de negotiations are very contentious. Working with Fadi was very pleasant. I would recommend him highly for any used car transaction. The service department is high quality. My wife will not go anywhere else More