Mercedes-Benz of West Covina

had pleasant experience...easy to deal and good service.. people are friendly and provide detail explantion which was very helpful to us. would go back to purchase another car again.. & recommend someone a people are friendly and provide detail explantion which was very helpful to us. would go back to purchase another car again.. & recommend someone as well. More

Tina Barela was a great sales person and with lots of support and patience. Tina went out of her way make feel comfortable with buy. I will refer my family and friends. support and patience. Tina went out of her way make feel comfortable with buy. I will refer my family and friends. More

Tina was a customer service very polite and professional, we surely will recommend every one to go and try a mercedes at this dealership, we love our GL450. we surely will recommend every one to go and try a mercedes at this dealership, we love our GL450. More

This was the best car buying experience!!! I definitely recommend this dealer to all friends and families. Thank you very much for all your help I will definitely get my next car from you. recommend this dealer to all friends and families. Thank you very much for all your help I will definitely get my next car from you. More

Tina Was nice to work with and very professional.She did everything to make me feel like my businnes was apreciated without the car salesman pressure. everything to make me feel like my businnes was apreciated without the car salesman pressure. More

I have bought more than a few cars to date but this dealership is the best so far! Tina was great to deal with, easy going, no pressure sale technique, honest and got me the best price from the get go; dealership is the best so far! Tina was great to deal with, easy going, no pressure sale technique, honest and got me the best price from the get go; no hassle, no stories,and you get the car that you want; I bought 2 cars from Tina and my father in law bought one few months ago from Tina too; All paperwork is handled via phone, email, fax, etc. a method that saved me lots of time; I just showed up to sign the paperwork! They can even have the car delivered to your home or office as a courtesy! Anyhow, I recommend this dealership and Tina too! More

George Kakish assisted me with a windshield replacement great service !!!I will be back again , George has assisted my family in-laws the Johnstons .....From the time I showed up to be greeted for servic great service !!!I will be back again , George has assisted my family in-laws the Johnstons .....From the time I showed up to be greeted for service to dealing with George and to the rental car department ...Great job !!!!! More

Mike Doehla is the best. I brought my car in today because I had a nail lodged in my tire. When I arrived, Mike immediately took care of me. The wait was minimal,the tire was repaired and I was on my because I had a nail lodged in my tire. When I arrived, Mike immediately took care of me. The wait was minimal,the tire was repaired and I was on my way. This has always been the case when my car needed to be repaired or serviced. On a previous visit to the service department, I needed my tire pressure monitor to be corrected and reset. Mike stopped what he doing and personally took my car to the service bay and made sure the work was completed. It took only minutes to complete. Mike has been my service advisor for a while and I will not trust my car with anyone else but Mike. More

We have found the entire experience, from sales to service, to be a pleasant experience at Penske. I have been coming here since my first Mercedes. Service advisor, Jeremy Wang and his entire team a service, to be a pleasant experience at Penske. I have been coming here since my first Mercedes. Service advisor, Jeremy Wang and his entire team are very professional and very friendly. Highly recommend!!! More

The dealership is always very clean and they also provide you with coffee or refreshments and something eat if you are hungry. If you have along wait they go out of there way to make you feel welcome by offe you with coffee or refreshments and something eat if you are hungry. If you have along wait they go out of there way to make you feel welcome by offering to drop you off at the local mall if that will help make your wait better. They also will pick you up. What I love the most about this dealership is you can tell they treat ALL there customers like there #1 customer. This is very impressive, I’m in Retail sales my self, I work for a major bank so I know service and trust me when I tell if you want a good service ask for Jeremy Wang and YOU WILL NOT BE DISAPPOINTED!!!!!!!! More