Mercedes-Benz of West Covina

Overall experience with this dealer from sales, financing to service has been exceptional. I would highly recommend the Finance Manager Ted Cheu. He was patient, honest, professional and knowledgeable. to service has been exceptional. I would highly recommend the Finance Manager Ted Cheu. He was patient, honest, professional and knowledgeable. More

I've bought and leased many cars, and I can say this was a most enjoyable experience.Tina Barela was efficient, honest, and most friendly.I feel I got a great car; great price; and absolutely no surprises w a most enjoyable experience.Tina Barela was efficient, honest, and most friendly.I feel I got a great car; great price; and absolutely no surprises when the papers needed to be signed.The after deal followup by Tina was outstanding.It wasn't like once you drive off, you are forgotten, and on to the next customer.Looking forward to a long relationship with Mercedes and Penske Motorcars. More

Everytime I have dealt with Mr. Hijazi I was treated like royalty. I love my new Mercedes. Penske is my only source. I highly recommend!! Thank You! royalty. I love my new Mercedes. Penske is my only source. I highly recommend!! Thank You! More

I have bought several mercedes in the past 30 years, but this time was different. I always bought a mercedes with less than 5,000 miles on it, but usually a pre owned vehicle. While visiting Penske in West this time was different. I always bought a mercedes with less than 5,000 miles on it, but usually a pre owned vehicle. While visiting Penske in West Covina Craig Tom recommended Tina Barela...and what a great experience this was. Tina was very friendly, professional and efficient. She not only answered all our questions but she checked on me later after the deal, just to make sure I was happy with my car. I got the greatest car at a good price. Even now I consider her a friend that I can call her with any question re. my car, (and I have). Greatest costumer service in Southern California; and guess where I am buying my next mercedes... Penske Merceds Benz of West Covina without a doubt. More

Fadi was excellent at showing me the perks of purchasing a used car vs. a new car! He was very informing and fair. I will recommend him to my family and friends. a used car vs. a new car! He was very informing and fair. I will recommend him to my family and friends. More

overall expectational experience. Fadi was instrumental in ensuring that my wife and i selected the right car for our budget and monthly payments. He was very helpful in ensuring that we understood the mai in ensuring that my wife and i selected the right car for our budget and monthly payments. He was very helpful in ensuring that we understood the maintenance required to maintain a good resale value and high performance of the vehicle. Thank you Fadi and Penske for all you help and courtesy. More

I would highly recommend Fadi. The sales experience was a great when I was buying E350. Would def recommend to my friends and family. great when I was buying E350. Would def recommend to my friends and family. More

I would highly recommend Fadi if you're looking for a used Mercedes-Benz. He gave me a great deal and was very fair and honest. Would highly recommend for anybody looking for a Mercedes-Benz. Thanks agai used Mercedes-Benz. He gave me a great deal and was very fair and honest. Would highly recommend for anybody looking for a Mercedes-Benz. Thanks again. More

I HAD A GREAT TIME SHOPPING AT Penske Mercedes-Benz of West Covina if it was not for tina barela i would not be driven a 2011 e class she took her time with me and showed me from an c class to an ml for a West Covina if it was not for tina barela i would not be driven a 2011 e class she took her time with me and showed me from an c class to an ml for a test drive but when i saw the E class i new that i wanted that car! To all my friend and family i would most def have everyone to see tina barela at penske where there is a deal tina will help you out! thank you for the great help of tina and mercedes benz as well..see you soon david S More

I was helped by salesman named Taek, who was bright and friendly. Taek helped me to pick out the car i wanted with great price. I'm so glad I happened to stop by this dealership. I am happy with the friend friendly. Taek helped me to pick out the car i wanted with great price. I'm so glad I happened to stop by this dealership. I am happy with the friendly salesman and their service. I would recommand this dealership to anyone who is looking for Benz. More