Mercedes-Benz of West Covina

Tina Barela has been very responsive to my request for information regarding buying a new Mercedes. I have asked for a lot to help me make a decision. She is another example of when I buy a new car it wi information regarding buying a new Mercedes. I have asked for a lot to help me make a decision. She is another example of when I buy a new car it will be a Mercedes and I will buy from PWC. All the dealership needs to do is make me the write offer. More

The reason I am recommending this dealershop is because of Tina Barella. I want to recommend Tina Barella as one of the best car sales person I have ever dealt with!! She is totally customer focused, eas of Tina Barella. I want to recommend Tina Barella as one of the best car sales person I have ever dealt with!! She is totally customer focused, easy to deal with, extremely fair and made my sales experience the best one could have. This dealership is 45 miles from my house and I have another Mercedes dealership 2 miles from my home. Her kindness and the ability to put the best deal together for me was incredible. I had a lot of problems with service and she stepped right in and corrected all of the problems. I would recommend her highly to anyone - and I have!! More

The best car buying experience I've ever had! I have highly recommended this dealership based on its extraordinary customer service to my family and friends already. The employee at this dealership who highly recommended this dealership based on its extraordinary customer service to my family and friends already. The employee at this dealership who I enjoyed working with is Ted Cheu, the Finance Manager. He explained all financing options clearly and also provided great suggestions/recommendations. Went above and beyond! More

I have worked with Tina Barela on two separate purchases, I was referred to Tina by my son who purchased a car from Tina and had a great experience. The transaction was as effortless as a auto purchase can b I was referred to Tina by my son who purchased a car from Tina and had a great experience. The transaction was as effortless as a auto purchase can be which is saying a lot and Tina was professional courteous and knowledgable. I would highly recommend purchasing a car from her if you're in the market for a Mercedes Benz. Hector La Marque More

I live 5 mins from House of Imports in Buena Park yet I always drive 45 mins to Penske Mercedes for all our vehicle service needs. Why? Because my service advisor Jeremy Wang has been great for many years. always drive 45 mins to Penske Mercedes for all our vehicle service needs. Why? Because my service advisor Jeremy Wang has been great for many years. Responsive, curteous, candid, and most importantly, trustworthy. My family has 4 mercedes vehicles that he has serviced over the last 6 years. Not one complaint. If you don't have a service advisor you trust yet, I highly recommend Jeremy. More

This dealer facility was great and their sales Danny Cheng is friendly, knowledgable and attentive. I will be recommending him to my friends and family. Cheng is friendly, knowledgable and attentive. I will be recommending him to my friends and family. More

The finance Manager Ted Cheu was very helpful and always did his very best to get us what we wanted. He is very honest and straight forward, he does not play games like other Mercedes dealers. I highly re did his very best to get us what we wanted. He is very honest and straight forward, he does not play games like other Mercedes dealers. I highly recommend Ted Cheu at Penske, he made the whole process easy and hassle free! More

Excellent service from finance manager Ted Cheu! The Excellent service from finance manager Ted Cheu! The best new car purchase experience ever! Would recommend Penske Mercedes-Benz of West Covina to a Excellent service from finance manager Ted Cheu! The best new car purchase experience ever! Would recommend Penske Mercedes-Benz of West Covina to all my friends and family! More

do not bring your car here for service, UNACCOUNTED EXTRA MILEAGE ADDED TO THE CAR, damage to paint and scratches to the leather, damage to the rims!! you'll be sorry!! MILEAGE ADDED TO THE CAR, damage to paint and scratches to the leather, damage to the rims!! you'll be sorry!! More

Tina was great to work with, she has helped us with our last 3 leases and I just refered a friend to Tina and she did indeed purchase a new car from her, Tina is the best. last 3 leases and I just refered a friend to Tina and she did indeed purchase a new car from her, Tina is the best. More