Mercedes-Benz of West Covina

Gave us a nothing but awesome deal for our daughter's car. They pulled a lot of strings to get us the deal we wanted. Nothing but praise for these guys. car. They pulled a lot of strings to get us the deal we wanted. Nothing but praise for these guys. More

This dealership has very professional yet friendly sales staff. The facility is immaculate and the layout is very well presented. They have Great inventory of any selection you choose. I would definitely staff. The facility is immaculate and the layout is very well presented. They have Great inventory of any selection you choose. I would definitely recommend this dealership to anyone who is looking to buy a car and in fact I have already sent a few people there. They have definitely earned my business and I will be returning in future to do more business with them. More

I highly recommend my friends to come to Penske Mercedes-Benz of West Covina. Tina Barela made our car purchase(GLK350)a very rewarding experience. She is very friendly, honest and straight forwar Mercedes-Benz of West Covina. Tina Barela made our car purchase(GLK350)a very rewarding experience. She is very friendly, honest and straight forward throughout the whole purchasing process. Her great personality should be rewarded as the "Model" salesperson in Penske Mercedes-Benz of West Covina. More

I'm very happy that I choose West Covina dealerchip, because they have a friendly staff and price of the cars are reasonable. I will recomend this place to my friends specially to Tina Barela. because they have a friendly staff and price of the cars are reasonable. I will recomend this place to my friends specially to Tina Barela. More

I had a wonderful experience at Penske Mercedes. Steve McDonald was very professional, kind and explained my options thoroughly. I came in a total of three visits before I made a final decision and he was McDonald was very professional, kind and explained my options thoroughly. I came in a total of three visits before I made a final decision and he was very patient with me while it took a long time for me to make up my mind on which vehicle I wanted to get. He explained things so well to the point I learned some things about the car industry and the knowledge I've gained will be of benefit for my future. It was a wonderful experience and I highly suggest that the mass public will go to Penske. McDonald was so kind that he removed my license plate covers from my old car, had them cleaned, and applied them on my new car! I truly appreciated that. Sometimes it's the "little things" like that which can make a customer feel important. I can't thank him enough for his time. The receptionists are also very friendly and welcoming. Desiree is delightful. More

I bought a C300 Sports from Tina Barela a week ago. I consider this experience one of the best if not the best car buying experience I have had ever. Tina is straightforward and efficient, but more than consider this experience one of the best if not the best car buying experience I have had ever. Tina is straightforward and efficient, but more than that she is also very friendly and warmth. There was no pressure whatsoever, she quoted me a price and told me to come back after I left to look at another dealer and another manufacturer. I came back to her the same day and said we have a deal. I certainly will tell me friends and relatives who desires a Benz to come and see Tina. She is a professional with a capital P. More

Dear Penske, you have a wonderful salesperson in Tina Barela. You should be very proud of her and the master customer service skills she has. Tina treated me and my family with respect and dignity. I am Barela. You should be very proud of her and the master customer service skills she has. Tina treated me and my family with respect and dignity. I am very happy with my GL550 and will highly recommend Tina and Penske for all our future cars! More

I worked with salesperson Tina Barela from start to finish. She expedited me leasing two vehicles in the most efficient, seamless manner. I have had a Mercedes automobile since 1979 but I have never me finish. She expedited me leasing two vehicles in the most efficient, seamless manner. I have had a Mercedes automobile since 1979 but I have never met a salesperson with the efficiency and warmth of Tina. When my lease has expired on both cars I will surely returnn to Penske because of the royal treatment I received from Tina Barela. More

I had a lease for a 2008 C300 that was expiring and Stacey Huynh contacted me early to discuss my options for getting a new lease for a 2011 C300. Because of her persistence and good rapport, I am now Stacey Huynh contacted me early to discuss my options for getting a new lease for a 2011 C300. Because of her persistence and good rapport, I am now driving a white 2011 C300. She's wonderful and straightforward. She is an asset to Penske and the Mercedes Benz organization. More

Stacey Huynh made this the best car buying experience I have ever had. She was professional, courteous, sincere, and a pleasure to deal with. Lisa Molino in finance was prepared and explained everythin have ever had. She was professional, courteous, sincere, and a pleasure to deal with. Lisa Molino in finance was prepared and explained everything perfectly. My new 2012 CLS550 was delivered in immaculate condition. Joe Mehenna the General Manager took time to persoally thank me for my new purchase and offered his help if I ever required it. Well done Penske Mercedes-Benz. More