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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,330 reviews

November 26, 2014

WORST customer service!! never coming back I went in to this dealer to buy a c class. The guy that help us (not helpful at all) didn't even introduce himself. I told him I want to buy a c300. More

by william3288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MR. I don't know
February 09, 2014

Ivy Chieu is an amazing dealer. She worked hard to please us and she was calm, patient, and very friendly. She is truly a people person. This was the best experience we have ever had in purchasing a car. S More

by aherrera61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Chieu
January 25, 2014

I had called to find out hours for stopping by to see their smart car. I had given my name to the salesman, but not my phone number. But by caller id they got my number and kept calling me back about onc More

by califBUYER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
sales manager
January 01, 2014

If you are looking for a Mercedes-Benz car, please go to Penske Mercedes-Benz of West Covina and ask for Teddy Dong, because he is so professional, friendly and helpful, he helped me pick the car I want and More

by yjcheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Dong
December 20, 2013

I had a great experince with my sales person and the dealership overall. I did most of the work pre-visit which made it an seamless process. More

by elamj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McDonald
December 14, 2013

It was an amazing experience to see how the deal we were looking for became better and better! It is a dream come true!Thanks! More

by Tulipszilagyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
November 11, 2013

Steve Shaw at West Covina Penske is the best of the best. His professionalism and service exceeded our expectation. He was not pushy and was very patient with us. All the employees and other sales reps were More

by christinewei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shaw
October 09, 2013

Tina was great with the sale. She was a lot faster than other dealers that I have gone through in finding me the right car. Everything was straight forward. I recommend her for any Mercedes-Benz sale, or a More

by Jmiller0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Barela
October 07, 2013

Phillip provided exceptional customer service and the best deal for a new ML550. Friendly, informative and a pleasure to do business with. Will recommend friends. More

by theodiaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Fong, Sales Representative
September 28, 2013

I heard an add on the tv. I was interested in the smart ev. I went into this dealership. they were very very professional, listened to my request, showed me the vehicle, we wrote it up and it was done. More

by WillardRipley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kamaal Peterson
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