Mercedes-Benz of West Chester - Service Center

Exceeds expectations This dealership continues to exceed all my expectations. I have been buying and leasing cars for many years and have never received better service. A This dealership continues to exceed all my expectations. I have been buying and leasing cars for many years and have never received better service. A great dealership to deal with More

Experience was fantastic. The service team was first class. I didn’t buy my car at West Chester, although they treated me with excellence. First class Benz experience! The service team was first class. I didn’t buy my car at West Chester, although they treated me with excellence. First class Benz experience! More

Service manager was excellent and very courteous. Took a horrible road side service to a great service at dealership . Couldn’t be any better excellent!!! manager was excellent and very courteous. Took a horrible road side service to a great service at dealership . Couldn’t be any better excellent!!! More

Wonderful I was out in about 1 1/2 hrs. Ate popcorn, watched TV. NICE WAITING AREA. WAS ON MY IPad. Like this place. Everyone is so nice and friendly I was out in about 1 1/2 hrs. Ate popcorn, watched TV. NICE WAITING AREA. WAS ON MY IPad. Like this place. Everyone is so nice and friendly More

Always great experience I also am pleased with the service and sales team. The only problem was the courtesy car as filthy. The inside of the car had chips on the floor in I also am pleased with the service and sales team. The only problem was the courtesy car as filthy. The inside of the car had chips on the floor in the back and the car was never washed. Not a very pleasant ride. More

Wonderful Job Courteous, knowledgeable, friendly service. They were able to address and fix a problem no one else could. Very happy with results. What more can I Courteous, knowledgeable, friendly service. They were able to address and fix a problem no one else could. Very happy with results. What more can I say It was a great job at a place that made me feel valued even though I was driving a 15 year old car. . More

Not quite excellent! While the service team never disappoints, there were items the tech noted that I inquired about costs but never got a response?!? As a result of n While the service team never disappoints, there were items the tech noted that I inquired about costs but never got a response?!? As a result of no response I had them taken care o by another non-MB service centet More

Positive experience at Mercedes of West Chester Service center provides quality service which keeps your mercedes in great condition for many years; they provide great preventive maintenance and do Service center provides quality service which keeps your mercedes in great condition for many years; they provide great preventive maintenance and do great work for the routine repairs at fair prices. More

Service Importance It is important to me especially with a new vehicle that it operates to expected standards. Recent visits to the MB Service Center provided repairs a It is important to me especially with a new vehicle that it operates to expected standards. Recent visits to the MB Service Center provided repairs and fixes bringing the vehicle back into expected handling More

Greg Marvon rocks! I would like to take this opportunity to express my sincere appreciation for the wonderful service I recently received when I had my car serviced by G I would like to take this opportunity to express my sincere appreciation for the wonderful service I recently received when I had my car serviced by Greg Marvon at Mercedes Benz of West Chester. These days it is not often that a service advisor goes beyond the extra mile to ensure a client’s piece of mind and satisfaction, however it simply was a pleasure dealing with Greg. He took every measure to ensure that his service delivery was impeccable from start to conclusion. It is good to know that there are some people that still believe in good client services. I have no doubt that I will once again return to Greg when I come in again for service. Many thanks! More