Mercedes-Benz of West Chester - Service Center

Great The sales rep Greg Roth and service rep Paul and manger Steve all did a great job filtering throuh the problem and finding the right solution. The sales rep Greg Roth and service rep Paul and manger Steve all did a great job filtering throuh the problem and finding the right solution. More

Excellent customer service. Very expensive but done well. excellent customer service.........all work done well. Convenient location. loner car offered at no cost. Prices for this good service is very high excellent customer service.........all work done well. Convenient location. loner car offered at no cost. Prices for this good service is very high I always do scheduled maintenance at this dealer for my last Three mercedes autos.......... More

review things were done timely and well explained. price is high. loaner person pushed too hard to buy insurance. shuttle option was not explained dealer shi things were done timely and well explained. price is high. loaner person pushed too hard to buy insurance. shuttle option was not explained dealer ship is clean More

Great customer service Mercedes of West chester addressed an ongoing issue that was actually covered under my extended warranty. Gave me a loaner and provided exceptional Mercedes of West chester addressed an ongoing issue that was actually covered under my extended warranty. Gave me a loaner and provided exceptional customer service. More

Consistently excellent! Service done flawlessly, start to finish.. Routine first service, but always a pleasant experience at the dealership. Friendly, fast, courteous and al Service done flawlessly, start to finish.. Routine first service, but always a pleasant experience at the dealership. Friendly, fast, courteous and always very professional. Amen! More

Excellent service! I recently brought my car in for my B-Service and the team was fantastic! Craig Meuhlbach was the associate I worked with and he ensured that my expe I recently brought my car in for my B-Service and the team was fantastic! Craig Meuhlbach was the associate I worked with and he ensured that my experience exceeded expectations with clear, concise communication, coupled with a friendly, professional demeanor! I was even able to visit Clinton Abney who is always a joy! He showed me some of the newer model vehicles. More

Service Very professional and courteous in handling my issue. I would definitely return to the dealership. I have told others about the good job done. Peg Very professional and courteous in handling my issue. I would definitely return to the dealership. I have told others about the good job done. Peg mc More

Very accommodating. Everything was very good. Craig was very helpful and professional. Pleasure to do business with the service department. Everyone was accommodating. Everything was very good. Craig was very helpful and professional. Pleasure to do business with the service department. Everyone was accommodating. Facility was very clean. More

Service/Repair Great service at a reasonable cost. I appreciated the phone call I received to go over the items being serviced and to gain my approval for the work. Great service at a reasonable cost. I appreciated the phone call I received to go over the items being serviced and to gain my approval for the work. More

Best hour and a half wait ever I stopped by after work one day to get a couple sensors checked out. Upon giving my keys to the employees, I went inside to find out it would be about I stopped by after work one day to get a couple sensors checked out. Upon giving my keys to the employees, I went inside to find out it would be about an hour and a half until my car was ready and I wasn’t too happy about it. I asked Gregory if I could take a look around the dealership and admire some amazing cars. I was greeted by a few sales associates asking if I needed any help. Eric saw me looking at the amg gt and approached me and we started talking and he gave me a tour of the property. That Hour and a half flew by as we talked about my car and all of the other cars that Mercedes has to offer. Overall amazing experience. More