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Mercedes-Benz of West Chester
West Chester, PA
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,844 reviews
January 30, 2021
Last service very expensive for routine maintenance State inspection revealed a need for anew tire I ended up buying the tire for over 200.00 less than the dealership quote State inspection revealed a need for anew tire I ended up buying the tire for over 200.00 less than the dealership quote More
by JUAN19063
Verified CustomerEmployees Worked With
Craig in svc 4 stars
January 30, 2021
My last few visits have been disappointing. I have purchased 14 MB’s over the past 28 years from this dealership. The service has deteriorated. purchased 14 MB’s over the past 28 years from this dealership. The service has deteriorated. More
by RRASMUSS
Employees Worked With
Paul, Craig, Matt, Faz Mehmood, Jennifer Silva
January 30, 2021
Excellent customer service. The whole process was seamless. They provide the utmost in customer care and will go the extra mile to make you feel how you are their only focus. seamless. They provide the utmost in customer care and will go the extra mile to make you feel how you are their only focus. More
by JRODRIGUEZ67
Employees Worked With
Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund
January 28, 2021
MB of West Chester makes it very difficult to even consider owning another brand. Their showroom, service and team are first class. I have been pleased on both visits. consider owning another brand. Their showroom, service and team are first class. I have been pleased on both visits. More
by JBBRAUN22
Employees Worked With
Ryan Kinkade
January 27, 2021
Great experience during sales and pickup process. No pressure to purchase unnecessary options. I was very pleased with the price quoted. Jennifer kept mu informed regarding delivery status. Jeff was ver pressure to purchase unnecessary options. I was very pleased with the price quoted. Jennifer kept mu informed regarding delivery status. Jeff was very helpful in providing tutorial on car features. More
by LAMONT_MELTON
Employees Worked With
Jeff Spada, Jennifer Silva, Stephen Bjorklund
January 27, 2021
Friendly, family environment. They went above and beyond to address my concerns. Miguel was very informative regarding the info on the vehicle I purchased. I recommend this dealership to everyone looking fo to address my concerns. Miguel was very informative regarding the info on the vehicle I purchased. I recommend this dealership to everyone looking for a quality vehicle. More
by MIAOWENS_MIAROWENS
Employees Worked With
Miguel Flores, Jennifer Silva, Stephen Bjorklund
January 27, 2021
Great experience, no high pressure sales. Let me take car home to show my wife due to COVID restrictions. I would recommend Mercedes of west chester home to show my wife due to COVID restrictions. I would recommend Mercedes of west chester More
by Mark B
Employees Worked With
Greg Roth
January 24, 2021
Very professional and knowledgeable with helping me make decision on my GLC43 AMG. Helpful in updating my phone to the car. Also helpful in advising me how to key my car to home garage opener decision on my GLC43 AMG. Helpful in updating my phone to the car. Also helpful in advising me how to key my car to home garage opener More
by PEG_MCLAUGHLIN
Employees Worked With
Greg Roth, Stephen Bjorklund, Matthew Melsheimer, Michael Strickland
January 24, 2021
This is the fifth Mercedes we bought from this dealership. We still have 3 and continue the service and upkeep with this dealership too. We trust our service rep, Craig M., very much. He has helpe dealership. We still have 3 and continue the service and upkeep with this dealership too. We trust our service rep, Craig M., very much. He has helped me out above and beyond. More
by ROSANNEESTEWART
Employees Worked With
Lynne Knox
