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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

February 19, 2021

No matter the reason for my service, inspection, blown No matter the reason for my service, inspection, blown tire from a nasty pothole, automatically generated routine service Mercedes Benz West Chester More

by DDYALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muhlbach
Feb 22, 2021 -

Mercedes-Benz of West Chester responded

It's always our pleasure to take care of you! Thank you for your loyal business with Craig and the Mercedes-Benz of West Chester service team! We're glad to have you as a customer.

February 18, 2021

I recently purchased a 2021 Mercedes-Benz C-300 Cabriolet and had a great experience. We arrived at 11 am and had the keys in our hand by 3:00 PM on the same day. Bruce made the whole process very convenient More

by jpd5281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bjorklund
Feb 18, 2021 -

Mercedes-Benz of West Chester responded

Congratulations on your 2021 C-300 Cabriolet! We're happy to hear your visit earned five stars for our team and that Bruce provided great support to you! Thank you for your review and for coming to see our team at Mercedes-Benz of West Chester! Happy driving!

February 18, 2021

Great customer service, friendly staff member and responsive service staff! I would Highly recommend west Chester service dept compared to others around DE area. Thank you! More

by Heena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 18, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your five-star review of our service team! We're pleased to hear that our staff provided timely responses to your questions and helped you feel at ease during your visit. We appreciate your recommendation and look forward to working with you again soon! - Mercedes-Benz of West Chester

February 18, 2021

Everyone at Mercedes Benz West Chester was a pleasure to work with and very professional I am very happy with my new vehicle. Especially pleased with the staff during this difficult time of Covid. More

by SHERRYMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Feb 19, 2021 -

Mercedes-Benz of West Chester responded

We are so happy our Mercedes-Benz of West Chester team earned your five stars. Thanks so much!

February 17, 2021

Lynn is very personable warm & welcoming this was now my second car through her in 5 yrs highly recommend Lynn & her professionalism thanks for everything. More

by NOVELLIVICTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Feb 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your continued business with Lynn and the Mercedes-Benz of West Chester team! We are glad to have you as a customer.

February 16, 2021

5 star because of the service.. but a lot of issue with car rental as well as taking truck back fir repair after picking it up from getting fix.. issue should’ve been caught by tech.. but Paul and Danielle More

by Anthonne stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bjorklund
Feb 17, 2021 -

Mercedes-Benz of West Chester responded

Hi Anthonne, Thank you for your feedback. We are glad to hear Paul and Danielle could earn five stars. We will use your comments to further improve for future visits, and we hope you'll come to see us again soon! - Mercedes-Benz of West Chester

February 16, 2021

Can not say enough about the service . My service rep was excellent kept me informed. Very courteous. Great service experience.Paul Graziano is always helpful whenever I go for service. More

by SOMERA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Feb 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a customer!

February 16, 2021

I bought a used car here 7 months ago and have had two visits to address warranty items which were fairly minor but should have been fixed before delivery, in my opinion. Still, they were fixed and all is More

by CHERYLNSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohsen
Feb 17, 2021 -

Mercedes-Benz of West Chester responded

Thanks for sharing your experience. We're glad we could take care of these issues for you. Safe travels!

February 15, 2021

The politeness and personal service are phenomenal. I have purchased and serviced numerous cars there, and I highly recommend them as compared to other MB dealers that seem to have an arrogant attitude. More

by VINCE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva
Feb 16, 2021 -

Mercedes-Benz of West Chester responded

Thank you for being a Mercedes-Benz of West Chester customer! We're grateful for your business, as well as your kind words, and look forward to your next visit!

February 14, 2021

The process was super easy, I told them what I was looking, they found it I brought it to my house in Philly. Great service! More

by carolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMahon
Feb 15, 2021 -

Mercedes-Benz of West Chester responded

We're so glad we could be of service! Thank you for trusting the Mercedes-Benz of West Chester team with your vehicle and we'll see you next time!

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