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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

March 03, 2021

Good service; responsive. Worked with me on pricing. Would recommend to my friends regardless of buying Mercedes or used car. Appreciate them working to come to a final deal. More

by KFSPRT444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
Mar 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for choosing Mercedes-Benz of West Chester, we appreciate your positive feedback!

March 02, 2021

Great vehicle, great price. Waiting on /IT ap assistance and t egg ink shade. Overall a good experience, would buy from this dealership again in the future. More

by Scandinasian6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon
Mar 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for choosing Mercedes-Benz of West Chester, we appreciate your positive feedback!

March 01, 2021

It’s become almost habitual that when I need service, I’ll schedule on the web site, show up, go over the work needed, trust whomever I’m given and drop off the car. Always reliable, always honest. More

by LLOYD8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

Thanks for being a loyal Mercedes-Benz of West Chester customer! It's always our pleasure to take care of you!

February 28, 2021

The service that i have received from Mercedes Benz of West Chester has been such a great experience. Awsome.. will recommend to others. Thank you More

by rtrtrucking27402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

Here at Mercedes-Benz of West Chester we always value and appreciate our customers’ feedback. Thank you!

February 28, 2021

Matt and the team did well as usual they service the entire fleet and provide excellent service every visit we recommend mercedes-benz. West chester to all. More

by ADAM90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt davis eric groff
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

We are honored to receive your support, Adam. Thank you! - Mercedes-Benz of West Chester Team

February 28, 2021

Excellent customer service. My salesman helped me get exactly the 2021 E350 with the options that I wanted. He was very understanding of my needs. More

by TROYLENDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

Congratulations on your new ride! Thanks for choosing Mercedes-Benz of West Chester. We hope to work with you again in the future!

February 28, 2021

The overall experience was good. Although it took us two trips to get the deal done and complete paperwork, the sales person was patient. When we pick up the car, they forgot a coating but also quickly fixe More

by Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso, Kitty, Marissa, Stephen Bjorklund, Ryan Kinkade
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your review, Payne! We appreciate your honest feedback, and look forward to your next visit to Mercedes-Benz of West Chester!

February 27, 2021

Was there for service and was given a ridiculously high estimate for repair.I took it somewhere else and had it fixed for almost nothing More

by Jeruffini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Kraft only one that spoke to me
February 26, 2021

Great personell easy to make appointment quality work clean dealerships and restrooms good coffee bar provided a rental car for ease of transportation five stars More

by JACQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano , Lynne Knox, Matthew Melsheimer
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

We're so pleased to hear your visit was a pleasant experience! Thank you for taking the time to leave us your comments, and we hope you'll come back again soon! - The team at Mercedes-Benz of West Chester

February 26, 2021

I was very pleased with the service I received. From the service to the rental. Mind you I was excited at the thought of getting to drive a Mercedes Benz as a rental. First time driving one. More

by feb91974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to share your experience! We appreciate you coming to visit us here at Mercedes-Benz of West Chester and hope you enjoyed the rental vehicle. Take care and please don't hesitate to reach out if there's anything else we can do for you!

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