Mercedes-Benz of West Chester

I liked the person service, however after driving my car about 10miles coming from having my car serviced on my way home all the tires pressure lights came on . I was afraid and pulled over to a gasoline s about 10miles coming from having my car serviced on my way home all the tires pressure lights came on . I was afraid and pulled over to a gasoline station to put air in my tires. The air pressure lights still came back on . I did not have this problem until you guys More

Great experience, in and out within a hour for a couple minor fixes. Everyone is very accommodating and makes things very easy. Craig is great to work with. minor fixes. Everyone is very accommodating and makes things very easy. Craig is great to work with. More

I leased this car and decided to buy it. I explain to Mr. Rodriquez some items that I wanted service to check out. One was that the drivers side front lens fogs up when it rains or I was the car which m Mr. Rodriquez some items that I wanted service to check out. One was that the drivers side front lens fogs up when it rains or I was the car which means water must be getting in there. When he brought my car back to me it had been washed and the lens had fogged up, which means this was not done. I also shared with Mr. Rodriquez that now the logo emblem light does not work. He questioned me if this was available in this car and the answer is yes. This light was working when he picked up my car. Yes, every time I open the door the logo emblem would light up. The are two item that should be repaired. You can make arrangement to pick my car up at your earliest convivence. Upon completion of this my rating will be excellent!!! More

Great service, courteous staff, and free loaner car so you don’t have to wait in the lobby especially these days with ongoing pandemic Covid you don’t have to wait in the lobby especially these days with ongoing pandemic Covid More

Paul was very pleasant and diligent about making sure the brake replacement was working so kept the car over the weekend. I would recommend Mercedes WC. brake replacement was working so kept the car over the weekend. I would recommend Mercedes WC. More

I have been a customer of yours for over 25 years and never had a bad experience Craig Mulbach has been an excellent representative never once let me down never had a bad experience Craig Mulbach has been an excellent representative never once let me down More

The salesman was great to work with and wasn’t aggressive at all. Definitely would recommend him. The staff behind the scenes seems to lack some communication skills between themselves. We were asked some t at all. Definitely would recommend him. The staff behind the scenes seems to lack some communication skills between themselves. We were asked some things that didn’t happen until after we started signing the paperwork. Don’t see our salesman on the list His name was Juan Rodriguez. They lady that brought the paperwork was very nice and thorough but seemed like she wasn’t 100% prepared. Especially when we came back a couple days later to finalize everything Overall we had a good experience and understand that little things happen. More

This place is very good and huge. Good environment for customers. Good seating arrangements. Staff is very helpful. Provide good information. Hopefully service of the car is also up to the standard. customers. Good seating arrangements. Staff is very helpful. Provide good information. Hopefully service of the car is also up to the standard. More

They had fast and friendly service and were very accommodating with our requests. We were looking for a specific type of car and they didn’t have any in stock but when they did, they gave us notice accommodating with our requests. We were looking for a specific type of car and they didn’t have any in stock but when they did, they gave us notice immediately. More

Great experience! You had just the vehicle I was looking for, the process was seamless from start to finish, and Greg Roth was a pleasure to work with. I couldn’t be happier! Thank you!! for, the process was seamless from start to finish, and Greg Roth was a pleasure to work with. I couldn’t be happier! Thank you!! More