Mercedes-Benz of West Chester

our salesman Greg Roth was very professional and knowledgeable. I will be happy to do business with him in the future. Already talking to him about another car for my wife. knowledgeable. I will be happy to do business with him in the future. Already talking to him about another car for my wife. More

It is rare to find a dealer one can trust to service the customer rather than their quotas. Always pleased with Matt and the team. customer rather than their quotas. Always pleased with Matt and the team. More

Could not make appointment online But once I stopped Could not make appointment online But once I stopped into the dealer Everything went great Online Chat person was totally not trained Than Could not make appointment online But once I stopped into the dealer Everything went great Online Chat person was totally not trained Thank you Again More

My new GL 350 had a dent in the hood which was not visible on the day of pick up. Lynn assure me it would all be taken care and it was from start to finish. Special thanks to everyone involved in the visible on the day of pick up. Lynn assure me it would all be taken care and it was from start to finish. Special thanks to everyone involved in the repair. More

I purchased my car there and service it there because I’ve always had great experience but this time around I didn’t have great experience. First the loaner car I got was dirty and out of gas and I had t I’ve always had great experience but this time around I didn’t have great experience. First the loaner car I got was dirty and out of gas and I had to request a different vehicle and second when my service advisor followed up with an email asking if there were any issues and I replied that there were I never heard back again. So this time around I was less than impressed with the service and I make an extra journey to travel further to service my vehicle there because I could choose another location that’s closer to me More

Frank and Ed Were amazing, we could not be happier with the entire process, total class act!This was a first car for our 17-year-old and they really made sure it was in great shape and the perfect car for the entire process, total class act!This was a first car for our 17-year-old and they really made sure it was in great shape and the perfect car for her. We can’t wait to come back to buy another car and send everybody we know! More

Michael McMahon was great to work with! I traveled an hour to get my new car at West Chester instead of staying locally because the service was excellent! hour to get my new car at West Chester instead of staying locally because the service was excellent! More

Great place to get Mercedes Benz authorized service, comfortable customer waiting area. Very professional employee interaction from the moment you pull into the reception area till the moment you drive comfortable customer waiting area. Very professional employee interaction from the moment you pull into the reception area till the moment you drive away More

I have 2 Mercedes SUV’s , each time I bring them in for service, the team is ready for me. The check in process is very efficient and the work always done on time service, the team is ready for me. The check in process is very efficient and the work always done on time More

Superior sales and service personnel. I’ve been buying here for last 10 to 12 years! Always get a fantastic deal and wow, the service department is exceptional!!! I just love my service advisor and alwa here for last 10 to 12 years! Always get a fantastic deal and wow, the service department is exceptional!!! I just love my service advisor and always look forward to seeing what they have in the showroom. I’m hooked on West Chester Mercedes!!! More