Back

Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
Contact Dealership

1260 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,844 reviews

March 25, 2021

Great customer service. Rijon really kept us up to date throughout the entire process of building our new car in Germany, and getting it shipped to the dealership! More

by DUNCANP64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We're so happy to see this fantastic review! Our team is delighted to hear Rijon provided you with such a great experience ordering the perfect made-for-you car! You can't beat a custom-designed Mercedes! Thank you for the five-star rating and we hope you'll let us know if you need anything! - Mercedes-Benz of West Chester

March 25, 2021

Met my expectations. Greg Roth has been my salesman for the last 15 yrs. Lynn also was very helpful. Very professional dealership and plan on coming back. More

by GLENNPENNCUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so honored that you've chosen Mercedes-Benz of West Chester for 15 years! We are speechless from your review! We will let Greg and Lynn know they've done such an excellent job taking care of you! Thank you!

March 25, 2021

Fabulous experience! Jen Silva and her entire team at MB of West Chester very thorough, helpful and polite. I have worked with Jen and team for over 10 years. Simply the Best! I don’t remember everyone’s n More

by DCENCI64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

Thanks so much! We'll share this awesome five-star review with Jen and our team to let them know they've made your experience memorable! Thank you for being part of the Mercedes-Benz of West Chester family for 10 years! We look forward to providing many more positive experiences in the future!

March 24, 2021

He is friendly and knowledge person to make me a buy a new car there .but I think he is not salesstaff he is working for financing dep More

by Yimboxer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cavin Lee
Mar 24, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of West Chester!

March 23, 2021

Words can’t describe the excellent customer I received at this dealership. Unfortunately, I’ve needed body work twice in the past year but Matt Gunn in collision was the best. He made all the arrangements ne More

by KYROBINSON2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Mar 25, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for taking the time to share this wonderful feedback! We're so glad to hear that Matt has taken such great care of you and we'll be sure to share your kind comments with him. We hope to see you again in the future (though hopefully under better circumstances)! Take care and thanks again! - The Mercedes-Benz of West Chester Team

March 19, 2021

It was wonderful to work with Jen and her team in helping me find my first car at a reasonable rental price. I absolutely love my car and got exactly what I wanted. I cannot wait to come back and deal with J More

by ATURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

We're glad Jen and the Mercedes-Benz of West Chester tram could assist you with your first car! We are so glad you love the car and got exactly what you wanted, we'll see you on the road!

March 18, 2021

The service my daughter and i received from Jen Silva when buying a new car was top of the line. This is our third car bought from West Chester Benz and will keep coming back. Thanks you! More

by JMOOREJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your continued confidence in our team! Knowing you've chosen Jen and Mercedes-Benz of West Chester for three of your vehicle purchases makes our day! We're glad to have you as part of the family! Enjoy your new ride!

March 18, 2021

Service appointment at Mercedes of West Chester, Pa. Danielle Kraft was my advisor. She was professional and knowledgeable. A pleasure to work with. Will choose to work with her again. More

by Gmsarkisian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kraft
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this great feedback! Danielle will be happy to hear she gained a loyal customer. See you next time at Mercedes-Benz of West Chester!

March 18, 2021

Very professional service. I would highly recommend this dealership to any and all of my friends and family. Thank you Andy Jeffries for taking good care of us. More

by B.wadsworth2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jeffries
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this great feedback! We're glad to have you as a Mercedes-Benz of West Chester customer and look forward to your next visit!

March 16, 2021

Repairs was not completed correctly and problems getting back into dealership. Called several times with no response. Simply disappointed. Vehicle will be going back to Fort washington dealership. More

by DOTUN00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynne Knox
...
60
...