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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

April 01, 2021

I absolutely loved my car buying experience!! Alfonso and Frank DiLario were wonderful. They answered all my questions, gave me a fair deal and made me feel like a valued customer. I will always come back to More

by LAURACARMELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso, Miguel Flores
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

This is so great to hear! It means so much that you enjoyed your car buying experience with Alfonso, Frank, and the Mercedes-Benz of West Chester team! We look forward to having you as a customer for life and appreciate your positive feedback!

April 01, 2021

Most pleasant and knowledgeable sales team with a direct and cordial General Mgr They made the purchasing process a very pleasant experience Honest. No non-sense . Practical. Helpful. A-OK for West Che More

by OSCAR MENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon , Jeff "the tech"
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

It's such a pleasure working with you, Oscar! Thank you for taking the time to leave us your great feedback and review! We look forward to seeing you again! - The Mercedes-Benz of West Chester Team

April 01, 2021

Very efficient and amazing service. I called for a service appointment that day and their express team was able to accommodate. The environment was clean and comfortable. I will be back More

by Chuck Hoskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa
Apr 02, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear our team offered a five-star experience during your service visit, Chuck! Thank you for leaving us your awesome review and for choosing Mercedes-Benz of West Chester! We look forward to providing more efficient service experiences in the future!

March 31, 2021

The sales process, return of our leased vehicle and pickup was smooth and easy! I highly recommend this dealership for new, used or leased cars and SUVs. More

by SONIA.DASGUPTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMahon
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

Sonia, Thanks so much for your great review! We're happy to hear our team went above and beyond to provide a five-star experience to you! Be sure to visit us again! - Mercedes-Benz of West Chester

March 31, 2021

Very easy appointment process. Staff was very professional and friendly. Waited while annual service was being performed. Nice relaxing waiting area with water and snacks. More

by GAPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

It's such a pleasure to help you care for your vehicle! Thank you for the great review and we look forward to seeing you again at Mercedes-Benz of West Chester!

March 31, 2021

Very professional and excellent service this is my second Mercedes from that dealership and I’m back because the friendly staff and I know when my car needs service I’m not going to be charged an arm and a More

by SAADALRAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Apr 01, 2021 -

Mercedes-Benz of West Chester responded

We're so happy you've had a five-star experience working with our team! Your continued support and business mean the world to us and we appreciate you leaving us your great review! We look forward to providing high-quality maintenance to you in the future! - Mercedes-Benz of West Chester

March 28, 2021

I have nothing to add beyond the ratings . Ok, I have nothing to add beyond the ratings I have done. Yes, yes yes yes yes More

by Jsthomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the high rating! We hope to see you next time at Mercedes-Benz of West Chester!

March 26, 2021

Paul Graziano in the Service Department is always so nice and helpful. He takes the time and explains everything that they are doing to my car and why. More

by cjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy that Paul and our service team delivered an excellent experience! Thank you for this great review! We look forward to providing another great experience next time! - Mercedes-Benz of West Chester

March 26, 2021

Provides amazing service; their quality of work is outstanding and the staff is friendly and helpful. A team of experts who go above and beyond for their customers. More

by MARIA.GATTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Mar 29, 2021 -

Mercedes-Benz of West Chester responded

We are so happy our Mercedes-Benz of West Chester team earned your five stars. Thanks, Maria!

March 25, 2021

Juan Rodriguez was the best sales person I have ever had. He goes above and beyond what is required to make you feel at ease with a vehicle purchase. More

by JRODRIGUEZ69
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Jennifer Silva
Mar 26, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your excellent review! We're so pleased to hear Juan took such great care of you and earned five stars! We hope you love your new vehicle! Thanks for choosing Mercedes-Benz of West Chester!

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