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Mercedes-Benz of West Chester
West Chester, PA
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,844 reviews
April 06, 2021
The best & most reliable service. Have never had any problems. My vehicles have been serviced by this group of service professionals for over 25 years. They're a pleasure to work with. problems. My vehicles have been serviced by this group of service professionals for over 25 years. They're a pleasure to work with. More
by lehaber0
Verified CustomerEmployees Worked With
Craig Muehlbach - Outstanding Mercedes Representative
April 04, 2021
Crossbars didn’t work out even thou Mercedes WC team was great in trying to fix the issue. Got crossbars removed and refund without problem. Thank you. great in trying to fix the issue. Got crossbars removed and refund without problem. Thank you. More
by SUSAND12256
Employees Worked With
Paul Forsyth
April 03, 2021
We have been dealing with this organization for 30 years and have had a problem. The staff has always been friendly and helpful. Personnel come and go over a 30 year span but past and present staff is top and have had a problem. The staff has always been friendly and helpful. Personnel come and go over a 30 year span but past and present staff is top notch. More
by HARANDISY
Employees Worked With
Matt Davis,, Lynne Knox, Michael Strickland
April 03, 2021
This dealership is superior in every sense of the word. When you arrive you are greeted in a friendly and welcoming manner. I always feel that my presence is appreciated. Some dealerships make you feel g When you arrive you are greeted in a friendly and welcoming manner. I always feel that my presence is appreciated. Some dealerships make you feel guilty for coming in. Now they have to work. At Mercedes Benz of west chester the service is top notch. . Your satisfaction is their goal. Your vehicle performing at its Peake performance is a win win for everyone. More
by maureenduey
Employees Worked With
Craig
April 03, 2021
$350 for 30K maintenance - $12 for key battery, $28 for $350 for 30K maintenance - $12 for key battery, $28 for gas additive. I carry additive in car. I have remote batteries. Nickel and dime you. $350 for 30K maintenance - $12 for key battery, $28 for gas additive. I carry additive in car. I have remote batteries. Nickel and dime you. More
by DMENDEZMETZ
Employees Worked With
Lynne Knox
April 02, 2021
Great service. Had me on my way in no time. I will definitely get my car serviced at this dealership on a regular basis. Also will take my other car’s there. definitely get my car serviced at this dealership on a regular basis. Also will take my other car’s there. More
by Peterbunio
Employees Worked With
Paul from service
April 02, 2021
Very convenient for us as we live in Downingtown. Location is ideal. Very friendly and courteous sales people. Lots of cars to select from. Great place! Location is ideal. Very friendly and courteous sales people. Lots of cars to select from. Great place! More
by Grace Joseph
Employees Worked With
Bruce Gilbert , Stephen Bjorklund, Matthew Melsheimer
April 02, 2021
Mercedes made purchasing a new car very easy. They matched what I was looking for in an SUV and they found that car for me. They also got us a great percentage on our loan and closing the deal was sea matched what I was looking for in an SUV and they found that car for me. They also got us a great percentage on our loan and closing the deal was seamless. More
by NPETKA
Employees Worked With
Ty and the girl who helped with all of the paperwork,, Jennifer Silva, Stephen Bjorklund
April 02, 2021
They keep their word which is rare in today’s market. They need more tech savvy people to explain new car features, but every one that we dealt with were nice to work with. They need more tech savvy people to explain new car features, but every one that we dealt with were nice to work with. More
by ARODPE123
Employees Worked With
Kevin Lee, Matt
