Mercedes-Benz of West Chester

I bougth my first car there with Erik and he was really Professional and after the years going by this is my 4 auto. i really like the dealer because the salesman they are really Professional, and they wil Professional and after the years going by this is my 4 auto. i really like the dealer because the salesman they are really Professional, and they willing to make you happy. i love the dealer and the back section need more training how to becarefull moving cars aroung and to to dent or scratched the vehicles when they do services and move them around, i bougth my car there last weekend and when i when to pick up tuesday has a scratched on my bumper. my sales mr.mohsen hes was really professional and took care me into the end. and also mr. miguel the finance dept, people like that it make up to go back again, i am happy with my GLE 350 mercedes benz and my wife also. More

Mike, the gentleman that we dealt with was great to work with; to get the sale done. I would highly recommend Mike to anyone in the market to buy a Mercedes Benz. with; to get the sale done. I would highly recommend Mike to anyone in the market to buy a Mercedes Benz. More

I bought my Mercedes Benz from this dealership in 2012 and I don't have a bad word to say about it. Over the years they have done a excellent job keeping my car running like new. They did the air bag rep and I don't have a bad word to say about it. Over the years they have done a excellent job keeping my car running like new. They did the air bag replacement and was done on time. Great job. More

This is my first Mercedes and I thought service would be excellent. No one ever says hello when I walk in. Danielle was terrible. She called me to say my part was in. When I called back I didn’t get an answ excellent. No one ever says hello when I walk in. Danielle was terrible. She called me to say my part was in. When I called back I didn’t get an answer and left a message. After three days I still didn’t get a call back so I went in. She didn’t have a loaner car. She told me she would ask her manager how long it would take. I sat on the bench in the garage for almost an hour. My truck is pulled in (she did not come back to tell me that I would be waiting) and the mechanic walks in to give Danielle the keys. He comes back and and hands them to me. I ask if I need to sign anything and he says no. I start to drive away but decided to look at the work first. I notice there was still more work to be done so I ask Danielle to come outside. I show her the work and said that she was gonna tell me about it but I drove off. She told me she would call me when the part comes in. I still have not received a call from her. More

Craig was very professional and did a excellent job thank you Craig again see you soon had inspection done on my car today very thing was good you Craig again see you soon had inspection done on my car today very thing was good More

Pleased with response to initial inquiry to color and price plus total sales process to delivery. Dealership is very attractive and conducive to the experience price plus total sales process to delivery. Dealership is very attractive and conducive to the experience More

Craig Muelhbach is the best! Every time I am at the dealership for service, Craig is there to help. I am always impressed how quickly and efficiently he gets things done. Thank you Craig! dealership for service, Craig is there to help. I am always impressed how quickly and efficiently he gets things done. Thank you Craig! More

Craig M. is the BEST!!! Very responsive, listens and on top of everything! Couldn't ask for a better service manager! KUDOS for having Craig .. one couldn't ask for a better representative1 top of everything! Couldn't ask for a better service manager! KUDOS for having Craig .. one couldn't ask for a better representative1 More

Dealing with Mercedes Benz of West Chester is an absolute pleasure. Paul Graziano always coordinates my service visits with excellence. Paul is the best. Thank you Paul. pleasure. Paul Graziano always coordinates my service visits with excellence. Paul is the best. Thank you Paul. More

Great experience and wonder staff! Matt Valitski was so kind and excellent work with. He explained everything and answered all of my questions! :-) 10/10 kind and excellent work with. He explained everything and answered all of my questions! :-) 10/10 More