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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

June 11, 2021

MB always does a great job!!The service and quality of MB always does a great job!! The service and quality of service are top notch!!! I will be a WC Mercedes custom as long as this continues.. More

by PROBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kraft, Michael Strickland
Jun 15, 2021 -

Mercedes-Benz of West Chester responded

We are honored to receive your support. Thank you! - Mercedes-Benz of West Chester Team

June 10, 2021

I bought my vehicle there and the sales representative was excellent. I didn’t use the service department.I don’t have anything else to say. More

by DUDAP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gilbert
Jun 11, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review and rating! We're happy to hear our sales team made this a memorable experience! - Mercedes-Benz of West Chester

June 09, 2021

I have been dealing with this dealership for more than 6 years! They are all professional and excellent! Jennifer Silva has always gone above and beyond to help me! She is excellent! More

by LoveMercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Jun 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your years of business with Mercedes-Benz of West Chester! We love going above and beyond for you!

June 09, 2021

Express service was very good. Just like the word says- quick! Everyone was nice in the dealership. It seemed clean and germ free. Will use it again More

by CAHILL6262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Jun 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the positive feedback about your recent visit to Mercedes-Benz of West Chester!

June 09, 2021

As always I had a great experience and you took very good care of me. Craig makes sure everything is perfect and I appreciate that very much. More

by PEGGIEDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Jun 10, 2021 -

Mercedes-Benz of West Chester responded

It's always our pleasure to take care of you! Thank you for the awesome feedback on Craig and the Mercedes-Benz of West Chester team!

June 08, 2021

I don’t mind bringing my vehicle for service here. The waiting area is large and comfortable and I’m able to get things done also sit and relax. The service staff is also great. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jun 09, 2021 -

Mercedes-Benz of West Chester responded

Thank you for continuing to choose Mercedes-Benz of West Chester, we appreciate your positive feedback!

June 07, 2021

Good price on the car with good condition, nice reception, good customer service, conducive environment, good management, well conducted staffs and car has been working good More

by damluv73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Jun 08, 2021 -

Mercedes-Benz of West Chester responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers!

June 06, 2021

The service techs were polite and knowledgeable. Brought my car in for a B service. Received a loaner car and drove home. I received a call after the mechanics inspected the car. Needed rear bra More

by Edwin.spragg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Matthew Reimel, Matthew Melsheimer
Jun 08, 2021 -

Mercedes-Benz of West Chester responded

It means so much to hear our team gave you such excellent care! Thank you, Edwin! We'll see you at your next appointment! - Mercedes-Benz of West Chester

June 05, 2021

Ed was amazing - he always responds quickly to any issue even on his days off. He made the post sales process super easy, and I would absolutely recommend the West Chester sales team. More

by MCHOFFIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Stephen Bjorklund
Jun 07, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great five-star rating! We appreciate the positive feedback and will share this with Ed and our team! - Mercedes-Benz of West Chester

June 04, 2021

MB of West Chester’s Service Department consistency keeps our 2013 ML 350 with 150,000 miles running like new. From day one, they have been responsive and caring. More

by BOBCENTONZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank from sales in 2013
Jun 07, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear it! Thank you so much for leaving us your five-star review and for choosing Mercedes-Benz of West Chester! We'll see you next time!

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