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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

June 16, 2021

Our salesman Mike was top shelf. Great guy…. very knowledgeable and well mannered. I’ve had to contact Mime since and he’s been very helpful and prompt with responding. Mike actually delivered the More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2021 -

Bobby responded

Very happy with my experience and Benz

Jun 17, 2021 -

Mercedes-Benz of West Chester responded

Thanks for the five-star rating and kind words, Bobby! We're happy Mike made this a positive experience and delivered the best service for you! Don't hesitate to reach out if you need anything else! - Mercedes-Benz of West Chester

June 16, 2021

I’ve been a customer for many years. I met Paul Forsyth at the Fort Washington Dealership. I’ve followed him at his current location of West Chester. My recommendation and positive experiences have been More

by smlewin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Jun 16, 2021 -

smlewin responded

Mercedes-Benz of West Chester Jun 16, 2021 smlewin "I’ve been a customer for many years. I met Paul Forsyth..." I’ve been a customer for many years. I met Paul Forsyth at the Fort Washington Dealership. I’ve followed him at his current location of West Chester. My recommendation and positive experiences have been amazing with Paul. He’s helpful, knowledgeable, caring and on top of everything. He’s friendly and does everything with a smile and great attitude. For this, I’m grateful to him!! I’ll recommend a raise💲 for him instead of a certificate!!🙏🏻😊🥇🥇

Jun 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your loyal business with Paul! We cant wait to pass along this awesome review to him. Thanks again, we'll see you next time at Mercedes-Benz of West Chester!

June 16, 2021

My Brother Pat Kearney in Kennette Square PA recommended this dealership.He was absolutely right. Although my drive to get there was 2 and a half hours, every mile was worth it. I worked with Greg Roth, Kev More

by mike_kearney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee, Miguel Flores, Greg Roth
Jun 17, 2021 -

Mercedes-Benz of West Chester responded

Hello, James! We are so happy to hear that our team at Mercedes-Benz of West Chester could live up to your brother's recommendation! Thank you so much for taking the time to write this review!

June 15, 2021

Excellent customer service. I was quite happy and pleasantly surprised how easy it was to purchase a car. Besides a good deal, i have never experienced the closing part being so fast. By far, rhe m More

by Robert M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMahon, Miguel Flores
Jun 16, 2021 -

Mercedes-Benz of West Chester responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Mercedes-Benz of West Chester!

June 15, 2021

Outstanding sales and service from start to end. Which is why I’ve been a Mercedes owner for 20 years. I speak very highly of everyone At Mercedes Benz of West Chester. More

by DMONTAGNO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Mehmood, Jennifer Silva, Matthew Melsheimer
Jun 16, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a 20-year long customer!

June 15, 2021

All of the employees were friendly and proactive in making sure that I was comfortable while waiting for service. I was asked many times if I needed something to drink. My sales person Mohsen was patie More

by map11664
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohsen
Jun 16, 2021 -

Mercedes-Benz of West Chester responded

We appreciate the great feedback about Mohsen and our team! Thanks for your business, from all of us here at Mercedes-Benz of West Chester and we'll see you next time!

Jun 16, 2021 -

map11664 responded

It was my pleasure. Your dealership is top notch. Great service should be a priority for any business and it is obvious to me that you think that it should be. Sincerely, Michael A. Pointer. P.S. Mohsen is the best!

June 12, 2021

We are very pleased with the WC Mercedes, especially Lynn Knox. She is outstanding! She went above and beyond what we would have expected to find the car we wanted! More

by RUNRUH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jun 16, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the five-star review! We're happy Lynn made this a great experience! - Mercedes-Benz of West Chester

June 12, 2021

Rijon was really great to work with. All of the staff was very friendly and helpful. The showroom was clean and comfortable. We would be happy to make another purchase here in the future. More

by Jkg5455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon
Jun 16, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the great review and rating! We're so happy Rijon could make this such a positive experience! - Mercedes-Benz of West Chester

June 11, 2021

The swishing sound from the right rear wheel is not gone despite new brakes. It is now intermittent. Also the wheel balance could be improved. Otherwise fine. More

by Midvinternatten
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
June 11, 2021

Amazing dealership. Everyone was pleasant and helpful. Rijon was my sales person he was amazing and very knowledgeable about the different vehicles. Rijon made purchasing this vehicle very pleasant. More

by MJSKINNER55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon, Stephen Bjorklund
Jun 11, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the 5-star review of Rijon and the Mercedes-Benz of West Chester team! We appreciate your business and hope to work with you again in the future!

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