Mercedes-Benz of West Chester

I’ve been servicing my cars here for over 10 years, and have always had a great experience. The staff is friendly, always a loaner whenever I need it, and the service is outstanding. I can’t thank this ser have always had a great experience. The staff is friendly, always a loaner whenever I need it, and the service is outstanding. I can’t thank this service team enough for everything they’ve done to accommodate me over many years. More

Very courteous and prompt service given by the personnel. I was very pleased with the quick and straight to the point visit. Especially by a man named Kevin Lee, who made all the arrangements. I was very pleased with the quick and straight to the point visit. Especially by a man named Kevin Lee, who made all the arrangements. More

Respectfully handled my concerns quickly in coordination with my sales agent. Fixed most of the identified defects on the vehicle. I'll continue to use this service department for my service needs. with my sales agent. Fixed most of the identified defects on the vehicle. I'll continue to use this service department for my service needs. More

Mercedes Benz of West Chester genuinely cares about their customers. This is apparent in the quality of their work whether in small or large things. customers. This is apparent in the quality of their work whether in small or large things. More

I recently had my 2014 ML serviced, which we purchased from Lynn Knox. Craig in the Service Department has been consistently excellent. Professional, straightforward, and friendly. All-good. from Lynn Knox. Craig in the Service Department has been consistently excellent. Professional, straightforward, and friendly. All-good. More

Very pleased with the exceptional service and delivery of our brand new 2021 GLA AMG 35W4. Our sales person Jennifer Silva has gone above and beyond to locate a vehicle and complete the deal most expeditious our brand new 2021 GLA AMG 35W4. Our sales person Jennifer Silva has gone above and beyond to locate a vehicle and complete the deal most expeditiously. We are very happy with the vehicle and professional service. More

Great service and accommodations! Craig has been a wonderful partner when we need anything. The process for obtaining a loaner vehicle has also been seem less! Thank you! wonderful partner when we need anything. The process for obtaining a loaner vehicle has also been seem less! Thank you! More

Our salesman Mike was top shelf. Great guy…. very knowledgeable and well mannered. I’ve had to contact Mime since and he’s been very helpful and prompt with responding. Mike actually delivered the knowledgeable and well mannered. I’ve had to contact Mime since and he’s been very helpful and prompt with responding. Mike actually delivered the car to our home which was an hour ride each way. A fantastic young man with great work ethic. I wish he worked for me. More

I’ve been a customer for many years. I met Paul Forsyth at the Fort Washington Dealership. I’ve followed him at his current location of West Chester. My recommendation and positive experiences have been at the Fort Washington Dealership. I’ve followed him at his current location of West Chester. My recommendation and positive experiences have been amazing with Paul. He’s helpful, knowledgeable, caring and on top of everything. He’s friendly and does everything with a smile and great attitude. For this, I’m grateful to him!! I’ll recommend a raise💲 for him instead of a certificate!!🙏🏻😊🥇🥇 More