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Mercedes-Benz of West Chester

Overview Employees Reviews (1,852) Inventory (264)

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Mercedes-Benz of West Chester

Name: Mercedes-Benz of West Chester
Address: 1260 Wilmington Pike, West Chester, PA, 19382, US
Telephone: (484) 313-1100
Rating: 4.6

4.6

1,852 Reviews

1260 Wilmington Pike, West Chester, Pennsylvania 19382

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Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

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Mercedes-Benz of West Chester

West Chester, PA

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4.6

1,852 Reviews

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1260 Wilmington Pike

West Chester, PA

19382

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4.6

1,852 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Employees Reviews (1,852) Inventory (264)

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Sales: (484) 313-1100

Service: (888) 240-2992

Parts: (484) 313-1111

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Showing 1,852 reviews

June 24, 2021

SERVICE VISIT

Very good service. Took care of warranty issue. Thank you. you. More

by MARIAGRIER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt Davis

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Jun 25, 2021 -

Mercedes-Benz of West Chester responded

Maria, we are so happy that our team at Mercedes-Benz of West Chester could provide great service! Thank you!

June 24, 2021

SERVICE VISIT

I had two tire problems on my brnd new 2021 C300 and service was excelkent, thank you service was excelkent, thank you More

by JOSEPHMG2007

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mohsen, Michael Strickland

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Jun 25, 2021 -

Mercedes-Benz of West Chester responded

We're so glad to hear our team could help with your 2021 C300! Thank you for the five-star rating! See you for your next service visit! - Mercedes-Benz of West Chester

June 24, 2021

SALES VISIT - NEW

Very professional ,respectful , and patient with what we want in a car. want in a car. More

by FP1025

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rijohn Simmon, Stephen Bjorklund

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Jun 25, 2021 -

Mercedes-Benz of West Chester responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Mercedes-Benz of West Chester.

June 23, 2021

SALES VISIT - USED

Clean, professional, dealership. Friendly and attentive staff from the moment you walk in the door. Even drove car from 1 dealership to another for us. staff from the moment you walk in the door. Even drove car from 1 dealership to another for us. More

by RCR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ed belland

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Jun 23, 2021 -

Mercedes-Benz of West Chester responded

Wow! We couldn't ask for a better review of Mercedes-Benz of West Chester! Thanks!

June 23, 2021

SALES VISIT - NEW

Matt did an outstanding job very patient! Will work with him again! I will also refer family and friends to him! him again! I will also refer family and friends to him! More

by SILVANAARRAYA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matthew Reimel, Stephen Bjorklund

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Jun 23, 2021 -

Mercedes-Benz of West Chester responded

Thanks for the awesome feedback! We're lucky to have Matt on the Mercedes-Benz of West Chester team and will pass along your review to him!

June 22, 2021

SERVICE VISIT

Professional, kept me informed of options & costs, great work, courteous. work, courteous. More

by Tom

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Craig Muelbach

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Jun 23, 2021 -

Mercedes-Benz of West Chester responded

Tom, We're so happy our team could help! Thank you for the awesome review! – Mercedes-Benz of West Chester

June 22, 2021

SERVICE VISIT

Responsive, easy to schedule appointments, clean & organized showroom and service areas. Courteous and customer focused. organized showroom and service areas. Courteous and customer focused. More

by JAC531

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Strickland

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Jun 23, 2021 -

Mercedes-Benz of West Chester responded

Thanks so much for the five-star rating! It's so great to hear we made your visit worthwhile! - Mercedes-Benz of West Chester

June 21, 2021

SALES VISIT - NEW

People from this dealership very friendly and nice and great price I would recommend this dealership thank you great price I would recommend this dealership thank you More

by Jk741004

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Miguel Flores, Greg Roth, Stephen Bjorklund

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Jun 22, 2021 -

Mercedes-Benz of West Chester responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of West Chester!

June 20, 2021

SERVICE VISIT

Very disappointed with the service department. They were unprofessional and did not provide me with any assistance in a time of need. I brought my vehicle in for service and after being promise the vehicle unprofessional and did not provide me with any assistance in a time of need. I brought my vehicle in for service and after being promise the vehicle after 2 days I we required to wait 5 without a vehicle. More

by ThedudeinblackB8

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Ryan Kinkade

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June 20, 2021

SERVICE VISIT

Paul Forsth, nice job! You’re a maser piece. I really appreciate your friendliness and ready to help attitude. Great team work , thank you to all your team appreciate your friendliness and ready to help attitude. Great team work , thank you to all your team More

by ebenezer

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Paul forsth, Miguel Flores, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland

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Jun 22, 2021 -

Mercedes-Benz of West Chester responded

We're so happy Paul made this a great experience! Thank you for your review and rating! See you again next time! - Mercedes-Benz of West Chester

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