Mercedes-Benz of West Chester

I was so disappointed with the entire experience with the service department that my return is very unlikely. service department that my return is very unlikely. More

Waiting room was clean and nice. Service rep was pleasant and professional. Work was done ahead of schedule. and professional. Work was done ahead of schedule. More

My wait time for a Loaner was over a hour.When I finally My wait time for a Loaner was over a hour. When I finally got a loaner it was so dirty in and outside. My wait time for a Loaner was over a hour. When I finally got a loaner it was so dirty in and outside. More

Thank you for your flexibility dropping off / picking up - called me to let me Know the work was completed. The coffee is always a nice distraction as well - called me to let me Know the work was completed. The coffee is always a nice distraction as well More

The staff was nice an respectful an the service was quick an it was clean there. an it was clean there. More

Efficiency and Service Excellence every time!Thanks MB Efficiency and Service Excellence every time! Thanks MB West Chester Efficiency and Service Excellence every time! Thanks MB West Chester More

Great service, nice customer attention! Just solved my specific needs according to the maintenance schedule tasks specific needs according to the maintenance schedule tasks More

Pleasant and informed salesman with a no pressure approach which convinced to buy the car immediately. approach which convinced to buy the car immediately. More

Personnel at this dealership such as my service advisor Craig Muehlbach make it an absolute pleasure to have my Mercedes vehicles serviced there. The physical location in convenient and the waiting area am Craig Muehlbach make it an absolute pleasure to have my Mercedes vehicles serviced there. The physical location in convenient and the waiting area ambiance is very nice. More

Professional team , service was completed at time promised, updates throughout promised, updates throughout More