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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

June 29, 2021

Most of the employees were CourteousBy acknowledging my Most of the employees were Courteous By acknowledging my presents. However, once an agreement was made, the haggling was unnecessary and was very ti More

by iotaike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was not aware of any of these folks, Miguel Flores
Jun 29, 2021 -

iotaike responded

Most of the employees were Courteous By acknowledging my presents. However, once an agreement was made, the haggling was unnecessary and was very timely. A real waste of everyone’s time especially mine. Also, it took over a week to prep the car and once I received it was not detailed and was half cleaned. All touch ups that was promised was not completed

June 29, 2021

I have always enjoyed the service experience at MB of West Chester. My wife and I had purchased 3 other vehicles prior to us shopping for the GLC300 SUV. There is an excellent selection of vehicles which More

by MICHAEL.MCKEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Valitski, Miguel Flores, Stephen Bjorklund, Matthew Melsheimer
Jun 30, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a customer and look forward to your continued business.

June 29, 2021

Alfonso colon was the best through out the process. Excellent More

by pfynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso colon was 5 star, Stephen Bjorklund
Jun 30, 2021 -

Mercedes-Benz of West Chester responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of West Chester!

June 29, 2021

Very professional and easy to work with. Enjoyed the experience at the dealership. More

by VinnyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
Jun 29, 2021 -

Mercedes-Benz of West Chester responded

Thank you for choosing Mercedes-Benz of West Chester, we appreciate your positive feedback!

June 29, 2021

I knew what I wanted and both Matt Valitski and Matt Melsheimer made sure I got what I wanted. I visited two other local Mercedes dealerships and had literally gave up on purchasing a Mercedes until a f More

by BOBWUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Valitski , Stephen Bjorklund, Matthew Melsheimer
Jun 30, 2021 -

Mercedes-Benz of West Chester responded

We couldn't be happier to hear our team helped you find the car you wanted! Thank you for the great rating and review! - Mercedes-Benz of West Chester

June 29, 2021

Lynn was Very friendly, helpful and always kept us update while we are waiting. Service department was courteous and helpful. Overall we got a very good service More

by ANH.LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jun 30, 2021 -

Mercedes-Benz of West Chester responded

Thanks for your confidence in Lynn and the Mercedes-Benz of West Chester service team! We're glad to have you as a customer.

June 29, 2021

Great staff wonderful vehicle excellent value and pricing. Very attentive sales team and very knowledgeable! More

by ami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon Marissa lamparelli
Jun 30, 2021 -

Mercedes-Benz of West Chester responded

We are honored to receive your support, Ami. Thank you! - Mercedes-Benz of West Chester Team

June 28, 2021

The dealership was neat clean and inviting , our sales person Lynne Knox was top notch , courteous , professional and very knowledgeable . More

by JPAZ29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spiegel, Lynne Knox, Stephen Bjorklund
Jun 29, 2021 -

Mercedes-Benz of West Chester responded

We appreciate the great feedback about Lynne and our team! Thanks for your business, from all of us here at Mercedes-Benz of West Chester and we'll see you next time!

June 28, 2021

Professional, friendly, knowledgeable staff that deliver expert care. I never have a worry. Recommend utilizing this dealership for all your Mercedes Benz needs More

by monaywilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Paul
Jun 29, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Mercedes-Benz of West Chester, and for your business. We are thankful to have you as a customer.

June 28, 2021

Customer focused and highly professional and trained staff that do quality work More

by RJT610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muhlbach
Jun 30, 2021 -

Mercedes-Benz of West Chester responded

All of us at Mercedes-Benz of West Chester are happy to see this wonderful feedback! Thank you so much!

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