Mercedes-Benz of West Chester

I’ve never been more insulted in my life. They tried buy my car from me for thousands less than others were offering and much less than retailers were selling them for. Awful experience save They tried buy my car from me for thousands less than others were offering and much less than retailers were selling them for. Awful experience save your money and go elsewhere. More

Exceptional overall experience! Communication, knowledge, and professionalism were top notch. Highly recommend. Both sales representatives were there to meet my needs and helped mak Communication, knowledge, and professionalism were top notch. Highly recommend. Both sales representatives were there to meet my needs and helped make the overall process pleasant. More

Ed Belland provided fantastic client support. He explained the features and benefits of the new car in an efficient and effective manner. He also was 150% timely in all phone and email communica He explained the features and benefits of the new car in an efficient and effective manner. He also was 150% timely in all phone and email communications. With so many competing high end auto brands, it’s this type of client engagement that can attract new buyers of your brand like my wife and me. We just returned our 4th Lexus which was on lease and frankly I was hesitant to consider MB. After all , these 4 cars were very reliable. Still Ed had made me reconsider MB as a potential long time auto choice for my family’s future car selections. I hope MB is compensating Ed to retain his expertise. More

I am happy I came to to this dealer. Christhan was very helpful he made sure I left happy amazing people all around. Christhan was very helpful he made sure I left happy amazing people all around. More

Mercedes Benz of West Chester is the best in every way. My salesman Christian Martinez made buying my brand new GLE 53 a very enjoyable experience. He kept me informed with every step of the way. I highly My salesman Christian Martinez made buying my brand new GLE 53 a very enjoyable experience. He kept me informed with every step of the way. I highly recommend this dealership! More

Purchased for cash a new GLC 300 SUV in May 2023 and still have not received a Title to the vehicle. Called several times and last talked with Michelle - Title Clerk - in Feb 2024. She seemed confused t still have not received a Title to the vehicle. Called several times and last talked with Michelle - Title Clerk - in Feb 2024. She seemed confused that I had not received a title and noted that I did not lease or finance the vehicle. April 4 2024 and still waiting for MBWC to transfer ownership. More

Christian was such a pleasure to work with! From the very beginning of the process, he listened to our needs, answered all of our questions and found us the perfect vehicle. He was easy to re From the very beginning of the process, he listened to our needs, answered all of our questions and found us the perfect vehicle. He was easy to reach and communicated updates as needed and was very accommodating to our schedule, while being both professional and personable. Would absolutely work with him again and would recommend him to others! More

We had a great experience from start to finish. Mike was wonderful to work with — very knowledgeable, responsive, and helpful— pricing was fair, the dealership is a nice experience, etc., and we lo Mike was wonderful to work with — very knowledgeable, responsive, and helpful— pricing was fair, the dealership is a nice experience, etc., and we love our new car! More

Christian Martinez is a great representative of MB of WC. He is very knowledgable, professional, low key and a really nice guy. Five star experience with everyone. He is very knowledgable, professional, low key and a really nice guy. Five star experience with everyone. More

Buying my new car was a wonderful experience thanks to the kindness and in-depth knowledge of the vehicles of both Ed and Lynne. They were extremely helpful and generous with their time throughout the ent the kindness and in-depth knowledge of the vehicles of both Ed and Lynne. They were extremely helpful and generous with their time throughout the entire process. More