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Mercedes-Benz of West Chester
West Chester, PA
1,851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,851 reviews
July 09, 2021
The people are very helpful Courteous the service area very clean and well maintained they make sure if you need anything. I will recommend my friends most definitely. very clean and well maintained they make sure if you need anything. I will recommend my friends most definitely. More
by SMODGE
Verified CustomerEmployees Worked With
Danielle
July 08, 2021
Always great service I miss the complimentary pick up service because of virus had to wait two hours for car to be ready fortunately my daughter picked me up lives right next to dealership so she took me service because of virus had to wait two hours for car to be ready fortunately my daughter picked me up lives right next to dealership so she took me to lunch they called me when car was ready very efficient. More
by ELAINENURSE129
Employees Worked With
Matthew Reimel
July 08, 2021
Customer service was excellent and pleasant. I would recommend this dealership to other BMW customers. I wold definitely come back to this location. Excellent location. recommend this dealership to other BMW customers. I wold definitely come back to this location. Excellent location. More
by Jacynthia
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
July 07, 2021
Upon entering the lot I was greeted by the Sales Manager. He inquired about my needs:wants and quickly introduced me to Jennifer. She too was very friendly, Very professional, very knowledgeable, informative He inquired about my needs:wants and quickly introduced me to Jennifer. She too was very friendly, Very professional, very knowledgeable, informative, and friendly. She worked hard to accomplish all of my asks and in the end we closed on a beautiful GLS! More
by Satin
Employees Worked With
Jennifer Silva
July 07, 2021
Jen Silva made the buying experience so easy. We have purchased several vehicles from MB West Chester and the sales and service are always great purchased several vehicles from MB West Chester and the sales and service are always great More
by KDANGELO3
Employees Worked With
Jennifer Silva
July 07, 2021
I had an unpleasant buying experience. My original car purchase did not pass CPO standards and I felt pressured to make a purchase (was told I’d be unable to drive home my trade in and bring back a check purchase did not pass CPO standards and I felt pressured to make a purchase (was told I’d be unable to drive home my trade in and bring back a check the following day). The sales manager Kevin Lee was very helpful and apologetic for the mistakes made. He worked with me to find a suitable replacement for the car and allowed me time to think about my decision. I’m happy with the end result but the process was exhausting and frustrating. More
by Anon
Employees Worked With
Bruce Gilbert, Kevin Lee, Miguel Flores
July 06, 2021
Our experience purchasing our new vehicle was A Plus! Brandon, along with the rest of the team, made the entire process so easy and delightful Brandon, along with the rest of the team, made the entire process so easy and delightful More
by cdandrea368
Employees Worked With
Brandon , Stephen Bjorklund
