Mercedes-Benz of West Chester

Easy scheduling, prompt service, relaxing waiting area. Work was done on time and efficiently. Friendly staff and professional atmosphere. Billing straightforward and car freshly washed. Work was done on time and efficiently. Friendly staff and professional atmosphere. Billing straightforward and car freshly washed. More

Offered me a great price for my one year service A maintenance The dealership was very clean and had a comfortable waiting area. Did a great job. maintenance The dealership was very clean and had a comfortable waiting area. Did a great job. More

Good service, friendliness BUT 2 days after buying car, check engine light came on ALREADY so im not happy about this Bc now I need to have it looked at $$$ check engine light came on ALREADY so im not happy about this Bc now I need to have it looked at $$$ More

Juan and Frank did a great job taking care of me during my used car purchase, answering questions before the sale and accommodating me when I flew in to complete the sale. Clean, friendly dealership filled my used car purchase, answering questions before the sale and accommodating me when I flew in to complete the sale. Clean, friendly dealership filled with helpful staff that made sure I was comfortable throughout the process. Wouldn't hesitate to work with them on future purchases. More

Matt gave me his full attention and treated me with kindness and respect. Didn’t get the same treatment at the bmw or Volvo dealership kindness and respect. Didn’t get the same treatment at the bmw or Volvo dealership More

Worked with Jen Silva during my time at the dealership. She was fantastic to work with. She took the time to understand what I was looking for and provided me some great options to choose from. On my way i She was fantastic to work with. She took the time to understand what I was looking for and provided me some great options to choose from. On my way in to pick up the car she had everything ready to go, so I spent very little time sitting around waiting. The whole process was extremely transparent and enjoyable. Jen also had my Mercedes Me setup and ready in very short order. I’d highly recommend Jen and Mercedes of West Chester. More

Marissa was very polite and responsive to our needs. Communication was excellent. She followed up promptly and showed genuine interest in supporting our needs. The dealership provided comfortable seatin Communication was excellent. She followed up promptly and showed genuine interest in supporting our needs. The dealership provided comfortable seating, expedited and efficient service. More

They Official Like A Ref With A Whistle , Lol 😁,Excellent Staff, A1 Service, Looking Forward To Doing Business With Them In The Near Future When I Purchase My Brandnew Mercedes 🥇🙌🏽 😁,Excellent Staff, A1 Service, Looking Forward To Doing Business With Them In The Near Future When I Purchase My Brandnew Mercedes 🥇🙌🏽 More

Workmanship is good, but getting service representative on phone is so difficult, that I give up on calling, never got a call back after leaving voicemail on phone is so difficult, that I give up on calling, never got a call back after leaving voicemail More

outstanding customer service. craig in service is the best. he always gets the job done. he is always very friendly and professional. mike is an outstanding service manager. he always goes the extra mile best. he always gets the job done. he is always very friendly and professional. mike is an outstanding service manager. he always goes the extra mile. he always makes sure the customers are completely satisfied. the waiting area is very clean and comfortable. the technicians are excellent and complete all service in a professional manner. mercedes benz of west chester is a top notch organization. i highly recommend this dealership and appreciate twenty plus years of outstanding service from this great team More