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Mercedes-Benz of West Chester

West Chester, PA

4.6
1,844 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,844 reviews

July 22, 2021

I had such a great experience at the dealership. Edward was very friendly, helpful, resourceful but most of all PATIENT. Buying your first car is nerve wracking but he answered ALL of my questions and work More

by SHANTHACTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Belland, Ryan Spiegal
Jul 22, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for the awesome five-star review! We'd like to congratulate you on your first vehicle purchase and welcome you into the Mercedes-Benz of West Chester family! We hope you love your new GLB 250 and let us know if you have any questions or concerns!

July 22, 2021

I was very pleased with my experience at this dealership. The salesman, Matt was particularly helpful and professional. He understood just what I needed treated me respectfully. More

by MARKDANSBRANDYWINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Stephen Bjorklund
Jul 22, 2021 -

Mercedes-Benz of West Chester responded

This review means more to our team than you know! Thank you for being a customer! - Mercedes-Benz of West Chester

July 22, 2021

Excellent service Through explanation of needs to be performed to maintain the automobile in top condition Accurate assessment for the time involved Comfortable waiting area More

by WILLIAM.BAYNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 22, 2021 -

Mercedes-Benz of West Chester responded

Thank you, William! We are so happy to hear that you had a great time at Mercedes-Benz of West Chester!

July 21, 2021

Mike Hardin was very helpful and returned my calls promptly. It is always a pleasure dropping the car off and picking it up. Great system! More

by Bernadette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hardin
Jul 22, 2021 -

Mercedes-Benz of West Chester responded

Thanks for the great review and five-star rating, Bernadette! We're so glad Mike helped you have a positive experience servicing with us! We'll see you next time! - Mercedes-Benz of West Chester

July 21, 2021

Very friendly helped as sone as I walked in the door. Any questions I had they help me as best as they could. Service center was very helpful to would recommend this to anybody. More

by Keithmomroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Jul 22, 2021 -

Mercedes-Benz of West Chester responded

We appreciate you sharing your great experience with us. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again!

July 21, 2021

Exceptional customer service and collision repair. Smooth process and fantastic outcome! Communicated directly with the insurance company when additional repairs were identified. The car was returne More

by DHennessey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jul 22, 2021 -

Mercedes-Benz of West Chester responded

Our goal is to provide top-notch service, and I am glad to hear that our team has shown their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

July 20, 2021

Always the best service no problem getting an appointment the service people are always going out of there em way to do what they can the best More

by AMBSTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul & Wil, Jennifer Silva, Michael Strickland
Jul 21, 2021 -

Mercedes-Benz of West Chester responded

We're so happy our team could earn your recommendation! Thank you so much for the five-star rating for the Mercedes-Benz of West Chester team! We'll see you next time!

July 19, 2021

The receptionist in the service department was extremely helpful in getting my car serviced, me a loaner car and the close out paperwork executed in a timely fashion. I unfortunately cannot remember her nam More

by dgglax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service receptionist
Jul 20, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your feedback about your recent visit to Mercedes-Benz of West Chester! We will pass along your kind comments to our team!

July 19, 2021

Wonderful service always polite I never had a problem when I bring my car there I will definitely buy another new car is there. I love this place More

by MWILLI3725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Lynne Knox, Matthew Reimel, Jennifer Silva
Jul 19, 2021 -

Mercedes-Benz of West Chester responded

We are grateful for your positive review. It means the world to us here at Mercedes-Benz of West Chester!

July 17, 2021

So pleased to do business with people who truly understand your needs and have flexible options for you to choose from. Matt V made all the difference with his knowledge of the options and friendly More

by LORI.SARTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Valitski, Miguel Flores, Stephen Bjorklund
Jul 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your confidence in Matt and the Mercedes-Benz of West Chester team! We're so glad to have you as a customer.

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