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Mercedes-Benz of West Chester
West Chester, PA
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,844 reviews
July 28, 2021
Found exactly what I was looking for, the staff were extremely helpful and friendly! They were accommodating to help meet the highest expectations and took pride in the vehicles they sell. extremely helpful and friendly! They were accommodating to help meet the highest expectations and took pride in the vehicles they sell. More
by TWILL2
Verified CustomerEmployees Worked With
Ed 5 Stars!!
July 27, 2021
Exceptional service department! Communication was great, the work was done in a timely manner and staff went above and beyond to make sure I was satisfied! the work was done in a timely manner and staff went above and beyond to make sure I was satisfied! More
by Syedshah_
Employees Worked With
Rijon Simons, Paul Forsyth, Matthew Davis, Miguel Flores, Matthew Reimel, Matthew Melsheimer
July 26, 2021
There no comment to make other than, i won't be back. They give a spread shit of what was wrong 2 appointments ago, so that meant, that never saw the correction that was made, second: if you change the w They give a spread shit of what was wrong 2 appointments ago, so that meant, that never saw the correction that was made, second: if you change the wipers, how do you put down, i need wipers. third: how do you say its hole in tbe frame, but never show me where the hole is and how did it get there when i barely drive the car More
by S1TNT4
Employees Worked With
Miguel Flores, Greg Roth, Lynne Knox, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
July 26, 2021
Paul Forsyth was professional and very accommodating to helping me get an appointment, keep me updated, easy access to pick up and return my car, always available to talk etc. helping me get an appointment, keep me updated, easy access to pick up and return my car, always available to talk etc. More
by smlewin
Employees Worked With
Paul Forsyth
July 24, 2021
Mercedes Benz West Chester was very helpful informative with the service on my Benz. Great customer service from the first call to he dealership to my exit. Highly recommend this dealership! with the service on my Benz. Great customer service from the first call to he dealership to my exit. Highly recommend this dealership! More
by Kiahall43
Employees Worked With
Paul Grazino
July 24, 2021
I have been a customer here for over 10 years. I have always experienced great five ⭐️ service here. Craig, my service advisor is excellent. I would highly recommend this business to my friends & family. always experienced great five ⭐️ service here. Craig, my service advisor is excellent. I would highly recommend this business to my friends & family. More
by Ken
Employees Worked With
Craig
July 23, 2021
Airbag issue and send information to dealers. NOT answer. Plate Expired in one week. Try get more information. NOT help. Nonono good. Regret buying gle350 Plate Expired in one week. Try get more information. NOT help. Nonono good. Regret buying gle350 More
by Zhi Huang
Employees Worked With
Mousen, Miguel Flores, Stephen Bjorklund
July 23, 2021
I find MBWC to have to have very qualified employees at all levels. Service is completed quickly and questions answered promptly and the convenience of a loaner car is much appreciated. all levels. Service is completed quickly and questions answered promptly and the convenience of a loaner car is much appreciated. More
by ERBASILE
Employees Worked With
Matthew and Paul customer service contact person
July 23, 2021
The people at the dealership went above and beyond. Everyone involved in our purshase was excellent. From sales to finance. Tyler the gentleman that went over everything in the car was very knowledgeab Everyone involved in our purshase was excellent. From sales to finance. Tyler the gentleman that went over everything in the car was very knowledgeable. Same with our Sales guy! More
by David Johnson
Employees Worked With
Rajid Simon, Miguel Flores, Stephen Bjorklund
