Mercedes-Benz of West Chester
West Chester, PA
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Open line of communication - even when Matt went on vacation, he continued to communicate with me and got me set up with Brandon. It was seamless and quick. vacation, he continued to communicate with me and got me set up with Brandon. It was seamless and quick. More
Signficant Lack of communication on this visit. THEN WAS CHARGED FOR LOANER CAR! I don't care about you minimum word requirement I don't care about your 25 minimum word requirement Really? CHARGED FOR LOANER CAR! I don't care about you minimum word requirement I don't care about your 25 minimum word requirement Really? More
We are longtime customers of MBofWC. Both sales and service staff have proven to be friendly, capable, and efficient. We have purchased several cars from Lynne Knox who has been great to work with. service staff have proven to be friendly, capable, and efficient. We have purchased several cars from Lynne Knox who has been great to work with. More
Team made the transaction so easy for us, especially coming from Maryland. Great customer service! We’re so happy with our new vehicle! Satisfied customers! coming from Maryland. Great customer service! We’re so happy with our new vehicle! Satisfied customers! More
This dealership has always been helpful and knowledgeable about the services provided and new cars sales is a primary focus to customers satisfaction. Lynne Knox is my rep and has always treated us professio about the services provided and new cars sales is a primary focus to customers satisfaction. Lynne Knox is my rep and has always treated us professionally and kindness for our car needs. She goes the extra mile in providing instructions and assurance we made the right choice at Mercedes. More
Craig was very focused and attentive to my needs. He understood my issue with the car, had the service team uncover the issue and resolve it effectively. I dropped car off in an and picked it back up by understood my issue with the car, had the service team uncover the issue and resolve it effectively. I dropped car off in an and picked it back up by early afternoon. Car was clean and ready for me to go. No hassle. More
I have been bringing my cars to Mercedes of Westchester for many years now. I have always had a GREAT experience and the curtesy and professionalism have always been great. I also love that they give you for many years now. I have always had a GREAT experience and the curtesy and professionalism have always been great. I also love that they give your vehicle back washed and looking great. More
The dealership is well maintained and staff were friendly. Our salesperson, Jeff, was knowledgeable, especially as it pertains to technology. Brandon, who filled in for Jeff on one occasion, was als friendly. Our salesperson, Jeff, was knowledgeable, especially as it pertains to technology. Brandon, who filled in for Jeff on one occasion, was also very nice and informative. More
Matt V. is the greatest! I am a loyal customer to this location because of him. I would recommend this dealership to anyone in the market for a car! location because of him. I would recommend this dealership to anyone in the market for a car! More